Outback Steakhouse

4.1
3607 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Metairie on Severn Ave between Veterans Blvd and I-10 next to Homewood Suites and near by Lowe's.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2746 Severn Avenue, Metairie, LA
70002, United States

Hours

Reviews

4.1
3,607 reviews
5 stars
2,086
4 stars
662
3 stars
364
2 stars
175
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising attentive staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; while some dishes were praised, many customers complained about cold, undercooked, or poorly prepared meals.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty tables, menus, and utensils, which negatively impacted the dining experience.

Long Wait Times

Many customers experienced long wait times for food and service, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, there were numerous positive reviews praising specific dishes and overall enjoyable experiences.
  • VV
    Victoria
    3 days ago
    3.0
    I’ve been to this location twice in the past month, first time my server was completely forgetful (dishes coming out before appetizers) when asking for either a refill or condiments for my meal, I had to watch them completely clear and clean nearby tables before they even made it to the back.. for example leaving my steak cold waiting on steak sauce. Food was immaculate. Second time ( last night ) once again, food was immaculate, timing was better, but my server was so tied up with other tables across the restaurant, apologized over ten times for their lack to get to us, thankfully the manager stepped in for refills and sauces.. I wouldn’t say the restaurant was busy either. Just honestly felt like a cover up to not want to serve us. I’ve been in the industry for over a decade, so I understand the ups and downs of being a server. But just doesn’t seem like an adequate excuse for a steakhouse where people are spending that kind of money on the food as well as the experience. I just suggest keeping servers in their sections, and not giving them more tables than they can handle. May or may not be back, possibly for take away.
  • PH
    Paige Hery
    Nov 15, 2025
    1.0
    We waited and waited while people came and went and our food never arrived. When I said something to the waiter he was rude and said “I don’t know what to tell you, we’re busy”. The manager was nicer and his customer service was nice. Had our waiter been apologetic or communicative, I may have actually left a tip.
  • LW
    Lisa Williams
    Nov 11, 2025
    3.0
    Wait was longer than expected. With Veterans Day they were under staff & poor management . The server that brought our drinks spilled water beside the table and at least 6 workers walked over it and no one stopped to clean it up. I was worried someone was going to slip and fall. Kitchen staff was on top of cooking and sending out food. Food came out fast but drink refills took about 20 minutes. I asked waiter and manager for refills and was told its on its way. I had to go get my own to go boxes and corrections on the bill took a long time. Was very disappointed overall and next time Outback will not be my first choice.
  • VV
    VR
    Nov 10, 2025
    5.0
    Great food, great service! On a side note, once I got home I realized that the key fob to my car had fallen out of my purse at the restaurant. I live three and a half hours away, and they helped me navigate a UPS pickup and delivery back to me.
  • MC
    Michael Cloke
    Oct 28, 2025
    1.0
    A vendor gave me a gift certificate for Outback. I have eaten at a few different Outbacks in the Atlanta area and in Mississippi. I was never really impressed by the taste of the food, nor the size of the portions. But, I did have a gift card, so I thought I would spend an early afternoon at the local one in Metairie, LA on 26OCT25. We made reservations for 1345hrs. When we arrived, the parking lot was full. However, when we went inside, there were few patrons. There was two other couples/families waiting to be seated. No host/hostess. From all appearances, there were three different wait staff, attending to the few diners. After roughly twelve to fifteen minutes, my wife and I left. I cannot speak about the food at this particular establishment; we were never afforded the opportunity to even sit. No staff greeted us, no host/hostess offered to seat us, or explain the situation. I have confirmation of the reservation on my phone, should anyone question my review.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.