Outback Steakhouse

4.1
3625 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Metairie on Severn Ave between Veterans Blvd and I-10 next to Homewood Suites and near by Lowe's.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2746 Severn Avenue, Metairie, LA
70002, United States

Hours

Reviews

4.1
3,625 reviews
5 stars
2,093
4 stars
665
3 stars
365
2 stars
177
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and drinks, as well as inconsistent service quality.

Food Quality

Many reviews highlighted problems with food quality, including cold dishes, overcooked or undercooked steaks, and unsatisfactory appetizers.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary significantly.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty menus and finding hair in food, which negatively impacted customer satisfaction.
  • LL
    Leslie Lathan
    4 days ago
    1.0
    Do not go here if you are hungry. We walked in as a party of three at 9pm.... made eye contact with at least 4 waitresses while we waited at the host stand. Not one server, host or manger came to seat us or at least say... we close at 10. We can't take your order its too late. Don't worry. Buffalo Wikd Wings next door took great care of us!
  • SC
    Scott Cargill
    Dec 31, 2025
    1.0
    Got seated. Restraunt wasn’t even half full unfortunately we just couldn’t get served. After ten minutes we asked if the waitress was going to come take our drink order. Another five minutes and we had to simply walk out
  • BI
    B J Perez III
    Dec 28, 2025
    4.0
    Disappointed in the Prime Rib. I found it chewy and actually a little difficult to cut. It WAS tasty, but the aforementioned issues detracted from the overall meal.
  • JJ
    JaedotCo
    Dec 18, 2025
    4.0
    We came here on an impulse because I was craving steak. Our waitress was Dorothy. She was amazing and very attentive. She has leadership skill and listening to her attend to the other tables, it was apparent that she was great at her job. We enjoyed our conversations with her as well. The appetizers and mixed drinks were very good, the only issue I had was that I asked for my steak to be well and it came medium. I didn't notice that until I got home because I got full from my salad and the appetizers. Other than this mishap, we would return again.
  • RH
    Robert Hudson
    Dec 12, 2025
    1.0
    Mushroom appetizer was delicious. Potato soup was good, not great. Shrimp were so-so. Everything else was terrible. Salad was old, bitter lettuce ( replaced with a second salad of old, bitter lettuce). Sweet potato and baked potato were cold. Not warm, literally cold to the touch. Butter and cheese on the potato wouldn’t even melt. Replacements were hot. We were told that they were fresh. So, does that mean the first ones were not fresh? When we complained, service went in the toilet. From then on, we got attitude. We didn’t screw up the food, shouldn’t she have been nice and try to correct it? The server said “let me get my manager” and the server never came back to the table. Manager was nice and removed some of the items from the bill- which was appreciated. However, we can afford to pay for the food. We just wanted decent quality food. At these prices, not too much to ask for. The screaming children didn’t help. And the floor was so slippery, I was concerned about safety. We were told that the floor ‘sweated’ when it was warm. I was not aware that floors had sweat glands. My sister just had knee surgery and was using a walker. We will never go back. Don’t waste your money on this place. Pathetic. Just got an email from a Monica Moore apologizing for the “mishaps” ( her word). A mishap is something that happens accidentally. Nothing about this was accidental.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.