Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Metairie on Severn Ave between Veterans Blvd and I-10 next to Homewood Suites and near by Lowe's.
Customers frequently reported long wait times for food and drinks, as well as inconsistent service quality.
Food Quality
Many reviews highlighted problems with food quality, including cold dishes, overcooked or undercooked steaks, and unsatisfactory appetizers.
Positive Experiences
Despite the negative feedback, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary significantly.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty menus and finding hair in food, which negatively impacted customer satisfaction.
LL
Leslie Lathan
4 days ago
1.0
Do not go here if you are hungry. We walked in as a party of three at 9pm.... made eye contact with at least 4 waitresses while we waited at the host stand. Not one server, host or manger came to seat us or at least say... we close at 10. We can't take your order its too late.
Don't worry. Buffalo Wikd Wings next door took great care of us!
SC
Scott Cargill
Dec 31, 2025
1.0
Got seated. Restraunt wasn’t even half full unfortunately we just couldn’t get served. After ten minutes we asked if the waitress was going to come take our drink order. Another five minutes and we had to simply walk out
BI
B J Perez III
Dec 28, 2025
4.0
Disappointed in the Prime Rib. I found it chewy and actually a little difficult to cut. It WAS tasty, but the aforementioned issues detracted from the overall meal.
JJ
JaedotCo
Dec 18, 2025
4.0
We came here on an impulse because I was craving steak. Our waitress was Dorothy. She was amazing and very attentive. She has leadership skill and listening to her attend to the other tables, it was apparent that she was great at her job. We enjoyed our conversations with her as well. The appetizers and mixed drinks were very good, the only issue I had was that I asked for my steak to be well and it came medium. I didn't notice that until I got home because I got full from my salad and the appetizers. Other than this mishap, we would return again.
RH
Robert Hudson
Dec 12, 2025
1.0
Mushroom appetizer was delicious. Potato soup was good, not great. Shrimp were so-so. Everything else was terrible. Salad was old, bitter lettuce ( replaced with a second salad of old, bitter lettuce). Sweet potato and baked potato were cold. Not warm, literally cold to the touch. Butter and cheese on the potato wouldn’t even melt. Replacements were hot. We were told that they were fresh. So, does that mean the first ones were not fresh? When we complained, service went in the toilet. From then on, we got attitude. We didn’t screw up the food, shouldn’t she have been nice and try to correct it? The server said “let me get my manager” and the server never came back to the table. Manager was nice and removed some of the items from the bill- which was appreciated. However, we can afford to pay for the food. We just wanted decent quality food. At these prices, not too much to ask for. The screaming children didn’t help. And the floor was so slippery, I was concerned about safety. We were told that the floor ‘sweated’ when it was warm. I was not aware that floors had sweat glands. My sister just had knee surgery and was using a walker. We will never go back. Don’t waste your money on this place. Pathetic.
Just got an email from a Monica Moore apologizing for the “mishaps” ( her word). A mishap is something that happens accidentally. Nothing about this was accidental.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Metairie?
Outback Steakhouse in Metairie is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does the Metairie Outback Steakhouse offer happy hour specials?
Yes, the Outback Steakhouse in Metairie has happy hour daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Outback Steakhouse in Metairie?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is the Outback Steakhouse located in Metairie?
It is located at 2746 Severn Avenue in Metairie, Louisiana 70002, next to Homewood Suites and near Lowe's, between Veterans Blvd and I-10.
What payment options are accepted at the Outback Steakhouse in Metairie?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is the Outback Steakhouse in Metairie suitable for families and accessible for people with disabilities?
Yes, they welcome families, have wheelchair accessible parking and seating, high chairs, unisex and wheelchair accessible restrooms, and a braille menu.
Are there any nearby hotels where visitors can stay when visiting the Outback Steakhouse in Metairie?
Yes, Homewood Suites by Hilton Metairie New Orleans and Fairfield Inn & Suites New Orleans Metairie are nearby options for accommodations.
Where can I grab a coffee or dessert close to Outback Steakhouse in Metairie?
Nearby coffee shops and dessert places include French Truck Coffee, WFM Coffee Bar, The Duke, and Ben & Jerry's ice cream shop.
Are there other dining options near Outback Steakhouse in Metairie?
Yes, nearby restaurants include VooDoo BBQ and Grill, Yakuza House (Japanese/Sushi), The Ground Pat'i, Kikka Sushi, Oki Nago (Chinese), Bianka Hookah Bar & Lounge, and Lee's Hamburgers.
Where can I find the menu and order online for Outback Steakhouse in Metairie?
You can view the menu at https://www.outback.com/menu/metairie and order online at https://www.outback.com/order/menu/metairie