Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Metairie on Severn Ave between Veterans Blvd and I-10 next to Homewood Suites and near by Lowe's.
Service quality varied significantly, with some customers praising attentive staff while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent; while some dishes were praised, many customers complained about cold, undercooked, or poorly prepared meals.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty tables, menus, and utensils, which negatively impacted the dining experience.
Long Wait Times
Many customers experienced long wait times for food and service, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, there were numerous positive reviews praising specific dishes and overall enjoyable experiences.
VV
Victoria
3 days ago
3.0
I’ve been to this location twice in the past month, first time my server was completely forgetful (dishes coming out before appetizers) when asking for either a refill or condiments for my meal, I had to watch them completely clear and clean nearby tables before they even made it to the back.. for example leaving my steak cold waiting on steak sauce. Food was immaculate.
Second time ( last night ) once again, food was immaculate, timing was better, but my server was so tied up with other tables across the restaurant, apologized over ten times for their lack to get to us, thankfully the manager stepped in for refills and sauces.. I wouldn’t say the restaurant was busy either. Just honestly felt like a cover up to not want to serve us.
I’ve been in the industry for over a decade, so I understand the ups and downs of being a server. But just doesn’t seem like an adequate excuse for a steakhouse where people are spending that kind of money on the food as well as the experience. I just suggest keeping servers in their sections, and not giving them more tables than they can handle. May or may not be back, possibly for take away.
PH
Paige Hery
Nov 15, 2025
1.0
We waited and waited while people came and went and our food never arrived. When I said something to the waiter he was rude and said “I don’t know what to tell you, we’re busy”. The manager was nicer and his customer service was nice. Had our waiter been apologetic or communicative, I may have actually left a tip.
LW
Lisa Williams
Nov 11, 2025
3.0
Wait was longer than expected. With Veterans Day they were under staff & poor management . The server that brought our drinks spilled water beside the table and at least 6 workers walked over it and no one stopped to clean it up. I was worried someone was going to slip and fall. Kitchen staff was on top of cooking and sending out food. Food came out fast but drink refills took about 20 minutes. I asked waiter and manager for refills and was told its on its way. I had to go get my own to go boxes and corrections on the bill took a long time. Was very disappointed overall and next time Outback will not be my first choice.
VV
VR
Nov 10, 2025
5.0
Great food, great service! On a side note, once I got home I realized that the key fob to my car had fallen out of my purse at the restaurant. I live three and a half hours away, and they helped me navigate a UPS pickup and delivery back to me.
MC
Michael Cloke
Oct 28, 2025
1.0
A vendor gave me a gift certificate for Outback. I have eaten at a few different Outbacks in the Atlanta area and in Mississippi. I was never really impressed by the taste of the food, nor the size of the portions. But, I did have a gift card, so I thought I would spend an early afternoon at the local one in Metairie, LA on 26OCT25. We made reservations for 1345hrs. When we arrived, the parking lot was full. However, when we went inside, there were few patrons. There was two other couples/families waiting to be seated. No host/hostess. From all appearances, there were three different wait staff, attending to the few diners. After roughly twelve to fifteen minutes, my wife and I left. I cannot speak about the food at this particular establishment; we were never afforded the opportunity to even sit. No staff greeted us, no host/hostess offered to seat us, or explain the situation. I have confirmation of the reservation on my phone, should anyone question my review.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Metairie?
Outback Steakhouse in Metairie is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does the Metairie Outback Steakhouse offer happy hour specials?
Yes, the Outback Steakhouse in Metairie has happy hour daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Outback Steakhouse in Metairie?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is the Outback Steakhouse located in Metairie?
It is located at 2746 Severn Avenue in Metairie, Louisiana 70002, next to Homewood Suites and near Lowe's, between Veterans Blvd and I-10.
What payment options are accepted at the Outback Steakhouse in Metairie?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is the Outback Steakhouse in Metairie suitable for families and accessible for people with disabilities?
Yes, they welcome families, have wheelchair accessible parking and seating, high chairs, unisex and wheelchair accessible restrooms, and a braille menu.
Are there any nearby hotels where visitors can stay when visiting the Outback Steakhouse in Metairie?
Yes, Homewood Suites by Hilton Metairie New Orleans and Fairfield Inn & Suites New Orleans Metairie are nearby options for accommodations.
Where can I grab a coffee or dessert close to Outback Steakhouse in Metairie?
Nearby coffee shops and dessert places include French Truck Coffee, WFM Coffee Bar, The Duke, and Ben & Jerry's ice cream shop.
Are there other dining options near Outback Steakhouse in Metairie?
Yes, nearby restaurants include VooDoo BBQ and Grill, Yakuza House (Japanese/Sushi), The Ground Pat'i, Kikka Sushi, Oki Nago (Chinese), Bianka Hookah Bar & Lounge, and Lee's Hamburgers.
Where can I find the menu and order online for Outback Steakhouse in Metairie?
You can view the menu at https://www.outback.com/menu/metairie and order online at https://www.outback.com/order/menu/metairie