McDonald's

3.3
988 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Clearview Pky, Metairie, LA
70001, United States

Hours

Reviews

3.3
988 reviews
5 stars
310
4 stars
183
3 stars
173
2 stars
97
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, or food not matching what was ordered.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh items, others received cold or poorly prepared food.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Cleanliness

Some reviews noted unsanitary conditions and a chaotic atmosphere within the restaurant.
  • JP
    Jaime Payne
    Nov 9, 2025
    1.0
    Never coming back to this location. I ordered and paid through my app and had to sit in line for 25 min. By the time I got to the intercom they switched to lunch about 1 min earlier and telling me that they can't fill my order. Not only did I waste my time but who knows when I'm going to receive my money back. I'm so tired of McDonald's
  • CS
    Cynthia Schwer
    Oct 20, 2025
    1.0
    Encountered one employee that treated me like I was dirt. I will never go back to this location.
  • B
    Ünal Deniz BAŞARIR
    Oct 18, 2025
    1.0
    This mcdonalds is the worst drivethru in America. In my driverhru order for the last 3 times; they gave the wrong drink the first time. The second time, they tried to give fish products to the order I placed through the McDonald's application, saying that they had no product, even though I said I had an allergy. I asked for a refund, the invoice was issued, they said they could not refund and they put my 30 dollars in their pockets. Today, they delivered part of the order and kept it in the pickup area for 20 minutes for just one hamburger. They were able to deliver their orders to the 3 cars that came after me. Even if the employees change, the things that happen are the same, so the manager, no one has a problem, he is incompetent.
  • BM
    Bill Mansfield
    Oct 17, 2025
    2.0
    I was the only person in line at the register and had to wait 5 minutes for someone to pour a cup of coffee
  • JJ
    Jaroshi
    Oct 15, 2025
    1.0
    I visited that restaurant twice in the past two weeks. On both occasions, I ordered a fillet fish with extra cheese, and I was charged an additional dollar for it. However, when I received my meals, I discovered that none of them had the extra cheese. Initially, I thought the staff might have forgotten to add it. Today, I ordered a Big Mac and a fillet fish with extra cheese. When I opened my Big Mac, I found that it was missing the beef. Similarly, the fillet fish was served without the extra cheese. I returned to the restaurant and explained my concerns, mentioning that I had ordered two fillet fish with extra cheese two days prior and that they had not been included in my meals. The restaurant responded to my complaint by stating that the fillet fish did not come with cheese. They explained that it was only served with half the cheese, which they claimed was not mentioned on the menu. However, this explanation seemed contradictory because the menu clearly indicated that the fillet fish was served with extra cheese. I would never go back to that location again. I can’t trust these people anymore.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM. On Monday through Thursday and Sunday, it closes at 1:00 AM, while on Friday and Saturday it stays open until 2:00 AM.

What are the delivery service hours for this McDonald's?

Delivery is available daily from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.