Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,650 reviews
5 stars
418
4 stars
229
3 stars
279
2 stars
172
1 star
552
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, stale buns, and overall decline in food standards.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty bathrooms and unsanitary conditions in the dining area.
- PEPaul EspinozaNov 11, 20251.0Slow service
- CBCharles BrownNov 8, 20251.0I have been to a lot of McDonald’s In my lifetime but this has to be the worst one I’ve ever been to ever that I have come across I mean everplease do not waste your time or your hard earned money it’s most definitely not worth it…
- CBClement BourgOct 21, 20252.015 minutes in the drive thru and never moved an inch much less place an order
- ALAngela LawOct 18, 20251.0Confuses the hell out of you says McDonald's and she'll but all you see is the McDonald's
- LJlisa jonesOct 11, 20251.0I ordered food via the app, I redeemed 6000 points to get a 10 piece nugget and added a large fry to the order. I looked though the app to find my cart and pay for my items but could not locate it. I went to the microphone (where you order) and explained it to them and they told me to come to the second window and talk to the manager. An older woman Spanish looking woman I explained it to her and even added an item so she can fully understand. She left, a few minutes later a African-American looking women came to the window and I did the same thing. She left, then a Spanish looking man came to the window and TOTALLY did not care about the situation. He told me that he can't help me with the app and he can't get my money back. I said OK can I just oder the nuggets and fries here and I will just pay for it sense the app is not working. He told me NO he has a line and if I wanted to make an order I have to go around the building at get in line. This MANAGER was extremely rude and OBVIOUSLY need more training in emotional intelligence. Im in customer service and I do I understand that these things happen but I Would NEVER talk to a customer like he talked to me.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3313 Cleary Ave, Metairie?
McDonald's at 3313 Cleary Ave, Metairie is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM, including same-day and no-contact delivery options.
How can I order from this McDonald's location online or via app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Cleary Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service at this McDonald's location?
Yes, there is a drive-thru service available at this McDonald's.
What services are offered at this McDonald's?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Cleary Ave?
Nearby places include LibertyX Bitcoin ATM, Cleary Shell gas station, and Wendy's fast food restaurant, which you might find convenient for errands or additional dining options.
Is there gas station convenience nearby McDonald's at 3313 Cleary Ave?
Yes, there are gas stations and convenience stores nearby including Cleary Shell and Shell, useful for refueling or grabbing essentials.
Are there any recreational or community spots near this McDonald's location?
Yes, nearby recreational spots include Jefferson Parish gym and Johnny Bright Playground for outdoor activities or community events.