McDonald's

2.9
1656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3313 Cleary Ave, Metairie, LA
70002, United States

Hours

Reviews

2.9
1,656 reviews
5 stars
421
4 stars
229
3 stars
279
2 stars
173
1 star
554

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.

Customer Service

There were numerous complaints about rude and unprofessional staff, with some customers feeling disrespected or ignored during their visits.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items and overall decline in food standards.

Cleanliness

Multiple reviews noted unsanitary conditions, including dirty bathrooms and the presence of pests, which negatively impacted the dining experience.
  • GF
    Guy Nicolas Fauteux (FautoG&Nic)
    1 day ago
    1.0
    Le pire hamberger qu’on m’a servi. Complètement tremper😡
  • KK
    Kendy
    Dec 19, 2025
    1.0
    Went through drive-through with two mobile order, lady couldn’t find our 1st order, went inside to talk to the manager. She said it wasn’t in their system and that we were trying to scam them. She called corporate and they told her it was valid so she went back to make it, but not before she called me slurs in Spanish cause she thought I couldn’t understand her. This was an hour-long process, breakfast was over by the time I got my food. You know I ain’t coming back.
  • LV
    Lynette Verdin
    Dec 16, 2025
    5.0
    Went thru drive-thru. Friendly service and a hot breakfast 😋.
  • PE
    Paul Espinoza
    Nov 11, 2025
    1.0
    Slow service
  • CB
    Charles Brown
    Nov 8, 2025
    1.0
    I have been to a lot of McDonald’s In my lifetime but this has to be the worst one I’ve ever been to ever that I have come across I mean everplease do not waste your time or your hard earned money it’s most definitely not worth it…

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3313 Cleary Ave, Metairie?

McDonald's at 3313 Cleary Ave, Metairie is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.