McDonald's

3.2
1348 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 Veterans Hwy, Metairie, LA
70005, United States

Hours

Reviews

3.2
1,348 reviews
5 stars
435
4 stars
217
3 stars
207
2 stars
110
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted unsanitary conditions, with dirty tables and restrooms being a common complaint.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.

Staff Attitude

Reviews indicated a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.

Food Quality

Several customers noted that food was often cold, stale, or improperly prepared, contributing to a negative dining experience.
  • CB
    Ciann Bartley
    4 days ago
    1.0
    We came around 2:30am Nov 19th. The service was quick at first. We ordered a small oreos mcflurry and emphasized on FRESH large fries. When we emphasized we wanted *fresh* fries, there was hesitation. The fries we were given fries dunked in oil. They were brown, hard, unbearable to eat refried fries. The service wasn’t even bad but it was obvious they knew they refried our fries as a different person pursumee as the manager appeared to give us our order. It’s McDonalds and we get it. We just wanted fresh fries.
  • PP
    Pettyqueen_1
    Nov 13, 2025
    1.0
    I had order fries for my order and there were cold I ask for fresh ones when I got home the fries look like it been refried and it was hard.
  • JC
    Joel Capstick
    Nov 6, 2025
    4.0
    Good to go !!
  • MS
    Moe Saad
    Oct 23, 2025
    1.0
    A black lady telling me they close when on the maps says it’s 24 hours
  • JP
    Jake Paul
    Oct 18, 2025
    3.0
    This is so sigma but i saw a gay dude and he was proposing

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.