McDonald's

3.2
1359 reviews
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Business Details

301 Veterans Hwy, Metairie, LA
70005, United States
(504) 835-6437
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 Veterans Hwy, Metairie, LA
70005, United States

Hours

Reviews

3.2
1,359 reviews
5 stars
438
4 stars
217
3 stars
208
2 stars
112
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, undercooked, or stale food, particularly fries and burgers.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms.

Staff Attitude

Several customers noted rude or dismissive attitudes from staff, especially during late-night shifts.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted, indicating a lack of attention to detail.
  • HV
    Holly Vrettos
    3 days ago
    1.0
    Not actually 24 hours. Made eye contact with someone inside who didnt do anything to let anyone know they wouldn't be open for another hour. 50/50 shot whether they'll be open or not. If theyre too short staffed to maintain the hours of operation, they need to shut down the delivery/mobile ordering and update their hours.
  • CG
    Cynthia Goodmon
    5 days ago
    3.0
    Poor service!..after paying for your order and move to next window for pickup...wow order not correct, missing items. This happenes often. Communication during order need improvement.
  • GR
    Gerard Reidling
    Jan 4, 2026
    5.0
    Speaking about coffee, I think McDonald's has a great cup of coffee. It's a good place to start the day off sparkling day with a good breakfast at McDonald's with a nice hot fresh cup of coffee, fresh pancakes and sausage or egg McMuffins breakfast is always a good meal. Makes people feel good to eat breakfast early in the morning to start the day off right? Great place to bring kids. They always have a small playground that they can interact and have fun while you wait for your food
  • SH
    Shantel Hamilton
    Dec 18, 2025
    1.0
    The service was good but we ask for fresh fries and no salt on all our fries, had salt on them and the fries was undercooked, oily,and cold food just doesn't seam fresh coming from the location.
  • AA
    AJ
    Dec 16, 2025
    2.0
    It was a last minute breakfast choice which I Immediately regretted. One entrance was broken and a couple staff was discussing how to fix it or leave it locked for the duration of my visit. Another staff had they family and a few friends in lobby all loud and visiting. Another older gentleman got upset and confronted me because he thought I was someone he worked with. Then it was the two vagrants panhandling at two doors. Food was as expected, greasy and cold. All of this is why wife and I try to avoid fast-food places. In short as expected and done at your own risk
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.