Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,090 reviews
5 stars
290
4 stars
188
3 stars
187
2 stars
109
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting dismissive or unprofessional behavior from employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, particularly fries.
Management Issues
Several reviews pointed to poor management and staffing problems, suggesting that the location is often understaffed and poorly organized.
- LPLakeshia Peterson2 days ago5.0I love the way they take care of common
- AMAlbert Morgan2 days ago1.0My wife bought me a chocolate shake no whip cream like I asked, they brought her a vanilla with whip cream she complained they just wiped the whip cream off and handed it back to her saying the vanilla was chocolate she brought it to me said it was chocolate I'm like that's not chocolate I tasted it surprise not chocolate she brought it back they complained and tried to short change her refund, they can keep that McDonald's they obviously don't care
- RDRen Dev3 days ago3.0Since the Swap in ownership its been better. The customer service has been nice but the food is never ready on time. Yesterday it took 12 mins to get our mc ribs... that's not "good food served fast" and both those and the burger were made sloppy. They never fill the fry boxes. This time I actually got soda usually it's more soda water than soda.
- LTLogan TerrellNov 7, 20251.0Had to stop here a couple of times the last few months because it's the closest to my job site . Every time it takes 20mins for the food you have to wait 15mins for someone to even answer the drive through speaker . Got my entire order wrong one morning . Don't go unless you have to honestly.
- JRJon ReedOct 25, 20251.0My caramel macchiato was good.But if it's literally eighteen minutes to be made, there was nobody in the drive through line with me.End up having to go inside and they still haven't made it yet.When I went inside after orangutan at the drive through and only one person decimalized inside was about four people working eighteen minutes for a caramel macchiato is not good
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 1687 Dove Park Rd, Mandeville, LA?
This McDonald's location is open daily from 6:00 AM to 11:00 PM for dine-in, drive-thru, and delivery services.
Does this McDonald's offer drive-thru service?
Yes, the McDonald's at 1687 Dove Park Rd has a drive-thru service available daily from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's?
Yes, delivery is available from 6:00 AM to 11:00 PM daily. You can order online via McDonald's delivery website or use services like same-day and no-contact delivery.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa payments.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 1687 Dove Park Rd, Mandeville, LA 70471, United States.
What nearby dining options are close to this McDonald's?
Nearby dining options include Liu's Wok (Chinese restaurant), El Rancho Mexican Grill, Quiznos (sandwich shop), Domino's Pizza, Burger King, Waffle House, and Arby's.
Are there other fast food restaurants near McDonald's on Dove Park Rd?
Yes, near this McDonald's you can also find Burger King, Quiznos, Arby's, and Domino's Pizza for more fast food choices.
What nearby services can help me with vehicle needs near this McDonald's?
Nearby vehicle-related services include Circle K and Chevron Extra Mile gas stations with car wash services, as well as Blue Rhino Propane Exchange.
What healthcare facilities are near this McDonald's?
Nearby healthcare providers include Dr. Hilary Watson (urologist), Elite Chiropractic LLC, and Covington Trace ER and Hospital for medical and chiropractic services.