Whataburger

3.2
335 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1835 Country Club Road, Lake Charles, LA
70605, United States

Hours

Reviews

3.2
335 reviews
5 stars
136
4 stars
34
3 stars
34
2 stars
32
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, cold food, and poor presentation.

Service Speed

Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
  • EM
    Elizabeth M
    Dec 25, 2025
    5.0
    The burgers were freshly cooked, tasty, hot and the patty itself was perfect, it was not overloaded with condiments seeping from the bun. The french fries were cooked to perfection and had a nice crisp to them! I enjoyed the lettuce being chopped, not shredded. The service was great, more than I expected. Much to my surprise the manager on duty brought our order to the table. The dining area was clean and ready for customers. I am not a fan of fast food but this establishment in Lake Charles LA takes fast food to a higher level. I recommend this establishment for a fast, enjoyable meal. M by Elizabeth M.
  • NR
    Nick Rossetti
    Dec 22, 2025
    4.0
    Don't be in a rush but it's clean and they get your order correct.
  • MP
    Marie Pettaway
    Dec 22, 2025
    1.0
    I placed my order and everything I asked to not be on my sandwiches was on my sandwich and everything I requested to be on my sandwich was not on my sandwich. The french fries broken half like a pencil and my iced coffee was filled a little over halfway, this is absolutely pathetic. None of the management was able to help me they could not help me place my order again to get the correct food and it’s taken over two hours just to get through the process which only got me to the point of my problem being sent up the ladder, which doesn’t help me at all.
  • LL
    Larry
    Nov 29, 2025
    5.0
    Stopped Off for a bite to eat. This restaurant is amazing. It was clean, smelled good, and the customer service was excellent!!!! Anyone reading..... this is a good place to munch, even if you have a family
  • JF
    justin faught
    Nov 28, 2025
    1.0
    This Locations Store is awful! My wife and I usually love Whataburger, but this time there may be no changing our minds. We ordered Honey Butter Chicken Biscuits, and a Breakfast Sandwich with two Vanilla Iced Coffees. The coffee is DISGUSTING, the Chicken Biscuit didn’t have the correct chicken on it, and there was NO FRIES or TORTILLA SHELLS. Multiple people experienced our order and walked out or complained. Will not be here again. The cashier was also very sarcastic and rude, very slow too. She was also begging other customers to not leave a bad review.

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves bigger, better burgers made with 100% pure beef, along with chicken, salads, and breakfast items.

What are Whataburger's opening hours?

Whataburger is open 24 hours a day, seven days a week, from Monday through Sunday.