Whataburger

3.2
322 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1835 Country Club Road, Lake Charles, LA
70605, United States

Hours

Reviews

3.2
322 reviews
5 stars
131
4 stars
30
3 stars
33
2 stars
31
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and dine-in.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold meals and poor presentation.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in restrooms and food preparation areas.
  • SW
    Susan West
    Nov 15, 2025
    5.0
    They rock. What else needs to be said?
  • MN
    Michael Newton
    Nov 12, 2025
    3.0
    Service was slow. Food was ok.
  • KV
    Kobe V
    Oct 26, 2025
    5.0
    A tad overpriced but food was good. And taste just like Texas
  • JE
    John Ross Ewing
    Oct 20, 2025
    2.0
    Super slow service.....not sure why they have double lanes????
  • WH
    Will Hoffpauir
    Oct 14, 2025
    4.0
    I've never got the hype about the burgers but I do enjoy their breakfast items. If only they could consistently get my order correct. I order on the app on a regular basis and at one time the manager got to know me-- because she remembers my order is often wrong. The crew will always make it right, but it's never ready at the time noted in the app.

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves bigger, better burgers made with 100% pure beef, along with chicken, salads, and breakfast items.

What are Whataburger's opening hours?

Whataburger is open 24 hours a day, seven days a week, from Monday through Sunday.