Pizza Hut

3.7
450 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2669 Derek Dr in Lake Charles, LA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
2669 Derek Dr, Lake Charles, LA
70607, United States

Hours

Reviews

3.7
450 reviews
5 stars
231
4 stars
62
3 stars
39
2 stars
24
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Inconsistent food quality was noted, with some customers receiving overcooked or incorrect orders.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff, particularly mentioning specific managers who provided excellent service.

Order Accuracy

There were numerous complaints about incorrect orders and issues with delivery, leading to customer dissatisfaction.

Management Concerns

Feedback indicated a need for better management and training to improve overall service and customer experience.
  • NJ
    Naenae Jones
    4 days ago
    1.0
    Every time I order from this location I never get the sauces dips that I ordered yall are bs. I Ask the driver to make sure they with the order, oh yes they are in there bs again
  • BB
    Brian
    4 days ago
    5.0
    Tthe absolute best pizza in town
  • NR
    nida rafique
    Jan 3, 2026
    1.0
    This was a very disappointing experience at Pizza Hut. My order was already ready and sitting in the oven, yet when I politely asked the lady at the kitchen if my order was ready, she responded with a very bad attitude and told me, “Please bear with me,” and said that if the information in my email was wrong, then I had to follow what she was saying. The problem is — my food was already ready. Another staff member later came and handed me my order, which clearly proved that she was wrong. Instead of checking properly, she kept insisting and speaking rudely, as if I was the problem. There was no professionalism, no courtesy, and no respect for customers’ time. If the order is ready, staff should acknowledge it instead of arguing and showing attitude. This kind of behavior is unacceptable and really ruins the experience. I expect much better customer service from Pizza Hut.
  • TF
    Tonya Focht
    Dec 14, 2025
    1.0
    Managers, rode, he ignores you.You asked him he walks away
  • JG
    Julia Lynn Gutierrez
    Nov 8, 2025
    5.0
    TRAVIS has great customer service!! Had an issue with doordash delivering my order and he fixed it expeditiously!!! Very impressed 👏

Frequently Asked Questions About Pizza Hut

What is the address and location of this Pizza Hut?

Pizza Hut is located at 2669 Derek Dr, #700, in Lake Charles, LA 70607.

What are the regular operating hours of Pizza Hut in Lake Charles?

Pizza Hut is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.