Five Guys

4.1
644 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2950 Ryan Street in Lake Charles is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2950 Ryan Street, Lake Charles, LA
70601, United States

Hours

Reviews

4.1
644 reviews
5 stars
351
4 stars
140
3 stars
63
2 stars
35
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in preparation.

Service Experience

Many reviews highlighted outstanding customer service, with staff being friendly and attentive, though there were also complaints about rude service and slow response times.

Pricing Concerns

Numerous customers expressed that the prices are high for the portion sizes, with some feeling that the cost does not match the value received.

Cleanliness Issues

Several reviews mentioned cleanliness problems in the dining area and with equipment, impacting the overall dining experience.

Order Accuracy

There were multiple reports of incorrect orders being served, leading to customer dissatisfaction.
  • GM
    Guillaume Makary
    Nov 16, 2025
    2.0
    J'adore Five Guys ! Et pour la première fois avant d'aller travailler de nuit, j'ai commandé à manger. Arrivé sur place, on me donne ma commande, le temps que je regarde l'intérieur du sac, l'employé avait disparu derrière en cuisine. Malheureusement, il me manquait la moitié de ma commande. J'ai essayé d'appeler, même avec des signes l'employé pendant 10 minutes. Je n'ai jamais réussi à avoir quelqu'un. J'ai quitté le restaurant pour aller travailler, avec la moitié de mon dîner. Je suis dégoûté...
  • TG
    Trisha Gaffield
    Nov 13, 2025
    4.0
    The burgers and fries are always delicious. The fries were a little soggy this time though. They were out of Dr. Pepper again and she tried changing it but she couldn't figure out how so that was disappointing.
  • VR
    V. R.
    Nov 9, 2025
    5.0
    The food is always delicious, the folks are friendly. I come there at least 2x a month, and the interactions I have with the employees is wonderful. 👏👏
  • E
    •!!Sleepy Emø!!•
    Oct 22, 2025
    5.0
    This was my first time at Five Guys and I have never wanted to come back to a place like I do this one! The service was OUTSTANDING and the food tasted amazing! Thank you so much Evelyn for your kind heart. She talked to us like she had known us for years and I have never met anyone as kind and with a beautiful soul on the first meeting as I have her! I will 100% come back. Thank you again Evelyn for being so kind and the food was outstanding!
  • BR
    Bill Roberts
    Oct 12, 2025
    4.0
    Excellent hamburger and fries, as usual. No sweet tea, and no unsweetened tea. Overall look of building is getting grungy. Too dang cold inside.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.