McDonald's

3.8
828 reviews
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Business Details

1704 I-49 Service Road, Grand Coteau, LA
70541, United States
(337) 662-3734
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 I-49 Service Road, Grand Coteau, LA
70541, United States

Hours

Reviews

3.8
828 reviews
5 stars
361
4 stars
205
3 stars
122
2 stars
56
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during peak hours.

Cleanliness

Several reviews mentioned dirty conditions, particularly in restrooms and around the dining area.

Food Quality

Mixed feedback on food quality, with some customers praising hot and fresh items while others reported undercooked or incorrect orders.

Management Concerns

Multiple reviews highlighted poor management practices, including lack of attention to staff and customer service issues.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and courteous staff members, particularly during morning shifts.
  • JF
    Jerry Franks
    Nov 15, 2025
    3.0
    The service is so unpersonalble now days. The prices go up and the size of everything going down. The large drinks are the size of the old medium drinks now. The large fries are filled with a collapsible box so the don't fill them all the way now. This makes it look like your getting a large but it is not much more then a small if any. The burger boxes are smaller so you don't realize the burgers are smaller. The great American shrinkage. Prices going higher and higher. I ordered extra pickles and paid for them and only got 3 pickles. What A rip off! Signed, dissatisfied McDonald's man!!!!!!!
  • LT
    logan turner
    Nov 1, 2025
    1.0
    One of the worst McDonald’s I’ve ever been to. They never get the order correct and always take forever.
  • JV
    Jessica Vidrine
    Jun 12, 2025
    1.0
    Place was very dirty and floors were wet by coke machine an food took a while to get to us and employees were only thing that was nice but one male employee his pants were almost down to his ankles.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1704 I-49 Service Road, Grand Coteau?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's features a drive-through open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Fridays and Saturdays.