McDonald's

3.8
830 reviews
Get DirectionsCallWebsite

Business Details

1704 I-49 Service Road, Grand Coteau, LA
70541, United States
(337) 662-3734
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 I-49 Service Road, Grand Coteau, LA
70541, United States

Hours

Reviews

3.8
830 reviews
5 stars
360
4 stars
205
3 stars
124
2 stars
56
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during peak hours.

Food Quality

Mixed reviews on food quality, with some customers receiving undercooked items or incorrect orders, while others praised the freshness of their meals.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Management Concerns

Customers expressed dissatisfaction with management, citing poor customer service and lack of oversight.

Positive Experiences

Despite the negative feedback, some customers noted friendly staff and good food experiences, particularly during breakfast.
  • KK
    K
    Dec 15, 2025
    1.0
    The older lady at the first window with short hair is sooooo rude, abrasive, smart mouthed, and sarcastic. And to top it off I didn’t get part of my order. The person that took my order got it wrong, the lady at the window was rude because I had to change my order since the first person got it wrong, and then the person that packaged my meal got it wrong. Everyone that touched my order got it wrong somehow.
  • TE
    T E
    Nov 28, 2025
    3.0
    Its McDonald's, the food is ti be expected, the workers seem very unenthusiastic to be there.
  • JF
    Jerry Franks
    Nov 15, 2025
    3.0
    The service is so unpersonalble now days. The prices go up and the size of everything going down. The large drinks are the size of the old medium drinks now. The large fries are filled with a collapsible box so the don't fill them all the way now. This makes it look like your getting a large but it is not much more then a small if any. The burger boxes are smaller so you don't realize the burgers are smaller. The great American shrinkage. Prices going higher and higher. I ordered extra pickles and paid for them and only got 3 pickles. What A rip off! Signed, dissatisfied McDonald's man!!!!!!!
  • LT
    logan turner
    Nov 1, 2025
    1.0
    One of the worst McDonald’s I’ve ever been to. They never get the order correct and always take forever.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1704 I-49 Service Road, Grand Coteau?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's features a drive-through open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Fridays and Saturdays.