Wendy's

3.5
391 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Broussard, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Broussard, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1240 Albertson Pkwy, Broussard, LA
70518, United States

Hours

Reviews

3.5
391 reviews
5 stars
165
4 stars
61
3 stars
51
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold or old food, with several customers expressing dissatisfaction with the temperature of their meals.

Cleanliness

The establishment was frequently described as dirty, with complaints about sticky floors, unclean restrooms, and overall lack of hygiene.

Management Issues

Several customers criticized the management for poor leadership, lack of training for staff, and inadequate response to customer complaints.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
  • BG
    Brandon Gordon
    Nov 5, 2025
    1.0
    Worst Wendy's in Louisiana. One person working inside. Always forgets to put an item you ordered in your bag. And be prepared to wait after ordering.
  • BN
    Bruce Norwood
    Oct 2, 2025
    1.0
    Wasn't open. Waited at speaker, then went to window and no one was there 6:50am
  • PP
    Pam
    Sep 18, 2025
    2.0
    Hamburger and fries were cold , tried calling and you never get answer
  • TT
    Ty Taylor
    Aug 27, 2025
    1.0
    by far the worst ever people got my order so wrong.food was fresh but didn’t get my fries most definitely don’t recommend.The place stinks too
  • RS
    Robert Smith
    Aug 20, 2025
    2.0
    The manager of all people was rude and made me pull up as soon as I got here to make their time look good like they are doing their jobs. When I fact I'm still waiting so clearly they aren't. Def dont recommend unless u have to stop here.

Frequently Asked Questions About Wendy's

Is 312 Broussard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.