Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly prepared food, including cold fries and soggy chicken sandwiches.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and lack of acknowledgment from employees.
Cleanliness
Several customers noted unsanitary conditions, such as dirty tables and sticky floors.
Operational Hours
Customers expressed frustration over inconsistent operating hours and being turned away during posted hours.
Customer Experience
Mixed reviews on customer interactions, with some praising friendly staff while others reported unprofessional behavior.
JB
Joshua Stephen (BiggShagg)
Oct 8, 2025
5.0
Got a double stack and a crispy chicken. They were pretty yummy
I like Wendy's man pretty good food pretty quick and pretty fresh.
The people were pretty nice too.
Just real pretty all around j guess
JC
Juan Canssin
Oct 4, 2025
5.0
Good
AD
Allen Deloach
Aug 29, 2025
1.0
Cold fries last time I went....those fries aren't good hot so it was bad...was closed 2 hours earlier than it shows to be online
MR
Miriam Rabanalez
Aug 13, 2025
2.0
Unfortunately the food is served cold. The service is very good but the product is incomplete and cold. I ordered 2 spicy chicken sandwiches and a large chili combo, but the sandwich was cold and did not have lettuce. The fries were also cold, as was the chili. They need to make changes.
Is 285 - 3900 Industiral Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bossier City, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bossier City, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 746-7840.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 285 - 3900 Industiral Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Bossier City, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 3900 Industrial Drive in Bossier City?
Wendy's drive-thru and dine-in services are open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Is there a drive-thru option available at this Wendy's?
Yes, Wendy's at 3900 Industrial Drive has a drive-thru service available.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's if I have questions or want to provide feedback?
You can call the restaurant directly at (318) 746-7840, or contact their Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Are Wendy's gift cards available for purchase at this location?
Yes, gift cards can be bought in-restaurant, through various retailers, or online at wendysgiftcards.com.
What options are there for customers using public transit or visiting nearby attractions before heading to Wendy's?
Wendy's is close to several hotels such as Ramada Bossier City and LeBossier Hotel and Event Center, making it convenient for hotel guests to visit. Nearby gas stations like QuikTrip and Chevron are also close by for quick stops.
What other fast food options exist near Wendy's at 3900 Industrial Drive?
Nearby fast food and restaurant options include Popeyes Louisiana Kitchen, Taco Bell, Subway, McDonald's, and Fuzzy's Taco Shop, offering a variety of choices for local customers.
Are there any entertainment or dining lounges near Wendy's for visitors to enjoy after their meal?
Yes, establishments like The Three Dons and 318 Bar & Lounge are nearby, providing options for cocktails and a lounge atmosphere following a meal at Wendy's.