McDonald's

3.6
1077 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4605 East Texas Street, Bossier City, LA
71111, United States

Hours

Reviews

3.6
1,077 reviews
5 stars
426
4 stars
201
3 stars
198
2 stars
77
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including unprofessional behavior from staff and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly cooked items.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty dining areas and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, others experienced rudeness and lack of engagement.

Efficiency

The drive-thru service received both praise for speed and criticism for long wait times and order inaccuracies.
  • OA
    OSVALDITO ALDAIZ
    2 days ago
    3.0
    Clean lobby, but one customer had to ask for his money back because he had been there over 20 minutes. It seams like all the effort is in the drive-throu
  • JG
    Justin Guimbellot
    2 days ago
    4.0
    They forgot a large fry with me meal...not a big deal but when I asked got told it will be rought out...asked a second time got ignored
  • CL
    Connie L
    Dec 30, 2025
    4.0
    The food took a little bit of time to get because they were concentrating on the drive thru.
  • JO
    Jay O
    Dec 26, 2025
    3.0
    I think it's a requirement to be able to work here you have to not say a word throughout the whole transaction, then when the customers says "thank you" you have to close the window without saying a word. This isn't just one time this is damn near EVERY time in the drive thru. The first person is playing on their phone when you pull up, and at the second window they hand the food out without talking and half the time its gonna be wrong. But the fries are good though. Lol
  • CM
    Chris Murray
    Dec 12, 2025
    2.0
    The culture of people who take fast food jobs and come to work, expecting NOT to work just baffles me! I ordered thru the app (around 10:30p)and got to the drive thru and after waiting about 3 mins, I drove up to the window, where I find a young lady with her headset on. So I can only guess she was INTENTIONALLY avoiding service. When I told her about my mobile order she seemingly reluctantly walked to prepare it. Then I over heard her talking about being upset at customers ordering specific items and indicating that she was going to go take a lunch. It took everything I had not to give her some words. But Management, please check on your night shift. It is struggling! I'm visiting the area, thankfully, I don't have to come back to this store again.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4605 East Texas Street, Bossier City?

McDonald's is open daily from 5:30 AM to midnight.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:30 AM until midnight.