McDonald's

3.3
1892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2571 Viking Dr, Bossier City, LA
71111, United States

Hours

Reviews

3.3
1,892 reviews
5 stars
588
4 stars
387
3 stars
361
2 stars
183
1 star
373

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and sticky floors.

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for food preparation.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Reviews indicated a lack of professionalism and friendliness among staff, with several customers noting rude interactions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
  • DP
    David Pearson
    Nov 16, 2025
    2.0
    Terrible service. Been sitting in line at the drive-thru for 20 minutes
  • AK
    august kittler
    Nov 8, 2025
    2.0
    make sure you time as they do not a good job of delivering to car after being told to wait in assigned parking spaces and then not giving your food to you!! I don’t know yet hold on
  • KG
    Kourtney Greenwood
    Nov 1, 2025
    1.0
    Waited an hour and they didnt even get it right, drive back around and was given sace packets because "we aint remaking it for missing sauce"...ill let the pictures explain the rest.
  • SF
    Shacole Farley
    Oct 31, 2025
    1.0
    Never again will I go to location! It’s way too many young workers in there laughing and playing around with each other instead of providing customer service! This particular location is the absolute worst! Get better employees to represent your established and not have workers there that want to play all night! And have people waiting on their food for 30+ minutes!!! Oh and then my daughter and other customers got their drinks without lids! Just ridiculous!
  • SC
    Sydney Clanton
    Oct 30, 2025
    1.0
    Bathrooms disgusting, diarrhea in the urinals and the lettuce on my snack wrap was BROWN. Floors sticky, no one helping customers Overall the worst McDonald’s I’ve been to. Genuinely disgusting.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2571 Viking Dr, Bossier City?

McDonald's is open from 5:30 AM to 11:00 PM on most days, with extended hours until 4:00 AM on Tuesdays and until 1:00 AM on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM on most days, open until 4:00 AM on Tuesdays, and until 1:00 AM on Fridays and Saturdays.