Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,544 reviews
5 stars
523
4 stars
320
3 stars
298
2 stars
122
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty floors and unkempt restrooms.
Food Quality
Several reviews mentioned cold or improperly prepared food, with complaints about missing items and incorrect orders.
Employee Attitude
Many customers noted a lack of friendliness and professionalism among employees, with some describing staff as unhelpful or dismissive.
- CKConverse Knight1 day ago4.0Good ol mickey D's with good food and an average atmosphere. The Parking lot is great.
- JJJoy Joy JoyDec 30, 20254.0Fries could have been cooked longer
- JRJoy RobersonDec 29, 20253.0Satisfied always until the gave me a burger bun the last 2 times for my Mc Rib sandwich
- ATArkan TigerDec 23, 20251.0Drive through regularly takes 10-15 minutes.
- JRJason RoshtoDec 22, 20251.0Terrible service. Walked inside, only one in the front, 6 kids filling orders for the drive thru. I said is anyone working the front register. This is after a few minutes standing there without so much as a, "be with you in a moment sir". Customer service training would definitely be beneficial. I've been going there for yrs but it's just gradually gotten worse the past 20 yrs or so.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Bossier City, LA is open daily from 5:30 AM to midnight.
What are the drive-thru hours at this McDonald's?
The drive-thru operates daily from 5:30 AM until midnight for your convenience.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available every day from 5:30 AM to 10 PM with options including no-contact and same-day delivery.
How can I order McDonald's conveniently through my smartphone?
You can use the McDonald's App available on iOS and Android or order online via their delivery URL for easy ordering and pickup.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
It is located at 210 Benton Road, Bossier City, LA 71111, USA.
Which nearby restaurants can I visit before or after coming to McDonald's on Benton Road?
Nearby dining options include Subway for sandwiches, Whataburger for burgers, Johnny's Pizza House for pizza, Scooter's Coffee for coffee and snacks, and Podnuh's Bar-B-Q for barbecue.
Are there any convenient nearby automotive service places if I need car maintenance when visiting McDonald's?
Yes, nearby automotive services include Crossroads Automotive for repairs and tire services, ABC Auto Parts and O'Reilly Auto Parts for automotive parts, SI Motorsports and Five Sixty Lifts for customization and repairs.
What nearby places could I visit for beauty and wellness services after dining at McDonald's?
Nearby beauty and wellness options include Brow Rich Studio and Academy, Love Your Eyes 2020, Professional Massage, Massage centers, Salon 90210, and Footique Specialty Spa.