McDonald's

3.3
1114 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1196 Hazel St, Arcadia, LA
71001, United States

Hours

Reviews

3.3
1,114 reviews
5 stars
358
4 stars
223
3 stars
203
2 stars
106
1 star
224

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including issues with fries and burgers.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, flies in the dining area, and overall lack of cleanliness.

Service Issues

Customers frequently mentioned poor service, including long wait times, incorrect orders, and unhelpful or rude staff.

Management Concerns

Several reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.

Positive Experiences

A few customers did report positive experiences with friendly staff and fresh food, but these were overshadowed by negative feedback.
  • SH
    Shane Herrington
    Nov 9, 2025
    1.0
    Customer service sucks. Waited 30 minutes in drive thru after asked to pull forward. For 3 sandwiches…. Cokes were flat. Forgot dipping sauces. Get home 30 minutes away and 2 of 3 sandwiches were completely wrong. I mean if you don’t wanna do your job while you’re at work you could just stay home and collect food stamps…. Oh wait…… also a Big Mac with nothing between the top and middle bun
  • SS
    Shelley Smith
    Nov 8, 2025
    1.0
    Went through the drive thru. Ordered #1 and #6. Combos. Didn't check the order before leaving. My fault. Didn't get # 1 combo but did get 2 burritos I didn't ask for and didn't like.Why can't people follow simple instructions?
  • CM
    Callie Mcnair
    Nov 8, 2025
    5.0
    Good service and all just a 30 min wait every morning.
  • G1
    GlitterFactory 1
    Nov 4, 2025
    5.0
    Everything was fresh and hot. Diet Coke was on point too. Drive thru, and ate in tbe parking lot. Just passing thru, headed to New Jersey for work. 2 spots to order in the drive thru as well.
  • SH
    Susan Harris
    Nov 1, 2025
    5.0
    Had to stop in for some fries. Yummy.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on weekdays?

McDonald's Arcadia location is open from 4:30 AM to 11:00 PM Monday through Thursday, and until 1:00 AM on Friday and Saturday. On Sunday, hours are 4:30 AM to 11:00 PM.

When is the drive-thru service available at McDonald's?

The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and on Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.