Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly prepared food, including issues with fries and burgers.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, flies in the dining area, and overall lack of cleanliness.
Service Issues
Customers frequently mentioned poor service, including long wait times, incorrect orders, and unhelpful or rude staff.
Management Concerns
Several reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Positive Experiences
A few customers did report positive experiences with friendly staff and fresh food, but these were overshadowed by negative feedback.
SH
Shane Herrington
Nov 9, 2025
1.0
Customer service sucks. Waited 30 minutes in drive thru after asked to pull forward. For 3 sandwiches…. Cokes were flat. Forgot dipping sauces. Get home 30 minutes away and 2 of 3 sandwiches were completely wrong. I mean if you don’t wanna do your job while you’re at work you could just stay home and collect food stamps…. Oh wait…… also a Big Mac with nothing between the top and middle bun
SS
Shelley Smith
Nov 8, 2025
1.0
Went through the drive thru. Ordered #1 and #6. Combos. Didn't check the order before leaving. My fault. Didn't get # 1 combo but did get 2 burritos I didn't ask for and didn't like.Why can't people follow simple instructions?
CM
Callie Mcnair
Nov 8, 2025
5.0
Good service and all just a 30 min wait every morning.
G1
GlitterFactory 1
Nov 4, 2025
5.0
Everything was fresh and hot. Diet Coke was on point too. Drive thru, and ate in tbe parking lot. Just passing thru, headed to New Jersey for work. 2 spots to order in the drive thru as well.
What are the operating hours for dine-in at McDonald's on weekdays?
McDonald's Arcadia location is open from 4:30 AM to 11:00 PM Monday through Thursday, and until 1:00 AM on Friday and Saturday. On Sunday, hours are 4:30 AM to 11:00 PM.
When is the drive-thru service available at McDonald's?
The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and on Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in Arcadia?
Delivery service is available daily from 5:00 AM to 10:00 PM at this McDonald's location.
Does McDonald's offer mobile ordering and curbside pickup?
Yes, McDonald's supports curbside pickup and mobile ordering through their app and website.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I download the McDonald's app to order ahead?
You can download the McDonald's app via the Apple App Store or Google Play Store using these links: https://apps.apple.com/us/app/mcdonalds/id922103212 (iOS) and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US (Android).
What nearby places can I visit after enjoying a meal at McDonald's on Hazel St?
After your meal, you might visit nearby places like Dollar General for shopping, Redbox for movie rentals, or the Arcadia Family Pharmacy for health and wellness needs.
Are there other fast food options near McDonald's on Hazel St?
Yes, you can find other fast food restaurants nearby such as Subway, Jimmy's Chicken, and Sonic Drive-In for a variety of meal choices.
If I need banking services near McDonald's on Hazel St, where can I go?
First National Bank is located nearby for your banking and financial needs.
Is there a gas station close to McDonald's on Hazel St if I need to fill up?
Yes, several gas stations are close by including Exxon, Shell, Dixie Mart, and Texaco.