McDonald's

3.3
1128 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1196 Hazel St, Arcadia, LA
71001, United States

Hours

Reviews

3.3
1,128 reviews
5 stars
359
4 stars
227
3 stars
204
2 stars
108
1 star
230

What are people saying?

AI-generated from recent customer reviews

Sanitation Issues

Numerous customers reported unsanitary conditions, including dirty bathrooms, flies in the dining area, and concerns about food safety.

Service Quality

Many reviews highlighted extremely slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some noting that items were missing or incorrect.

Staff Attitude

Several reviews mentioned rude or indifferent staff, contributing to a negative atmosphere for customers.
  • BT
    brent trahan
    Dec 31, 2025
    1.0
    I’d give negative STARS if I could. I was working in the area came 2 times thinking first was a fluke!!! No this is place is just that BAD! I ordered waited almost 20 mins in curbside went in still was not ready. When they handed it to me fries were nasty and cold and bun was like a rock, they were out of coke and employees walking around laughing joking and playing on phone while they cant seem to complete simple tasks! BOTH visits were the same first time I used the drive through from order to getting food was 27 minutes, this place is anything but fast food!!! I’ve got mail from China quicker. The employees are rude on top of it when you say I waited 20-30 minutes for nasty cold food. STAY AWAY FROM THIS PLACE! Looking at the reviews I’m One of MANY.
  • MM
    Monalisa
    Dec 28, 2025
    1.0
    Young small frame girl with long straight black hair came out of a bathroom stall wearing a McDonald’s uniform walked straight out the door without washing her hands. I wash my hands and exit the bathroom. I pass the view of the kitchen and see the young girl putting fries in a to go bag to hand to a customer in the drive thru 🤢 unsanitary in so many areas
  • EG
    Eric Grafton
    Dec 19, 2025
    4.0
    Not bad. The wait wasn't long and QP was made to order with special added.
  • RW
    Rooster WOS
    Dec 15, 2025
    1.0
    Upon arriving at the establishment and parking my vehicle, I immediately observed a group of employees standing outside the entrance. They were engaged in smoking marijuana, which was quite evident. This behavior was not only unprofessional but also created an uncomfortable atmosphere for customers entering and exiting the premises. The presence of employees smoking so close to the door detracted from the overall service experience, as it conveyed a lack of respect for both the business and its patrons. The situation was far from ideal, as it could potentially deter customers from returning due to the uninviting and unprofessional environment being created at the entrance.
  • CD
    Courtney Dunn
    Dec 9, 2025
    1.0
    I be trying to be patient. But they got coffee no sugar or no cream. Got drinks but no straws, it’s always just a minute just a minute that minute turns into 10. You can order from the app 7 mins before arrival and your order still not ready. And it’s just a COFFEE!

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on weekdays?

McDonald's Arcadia location is open from 4:30 AM to 11:00 PM Monday through Thursday, and until 1:00 AM on Friday and Saturday. On Sunday, hours are 4:30 AM to 11:00 PM.

When is the drive-thru service available at McDonald's?

The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and on Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.