McDonald's

3.5
1661 reviews
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Business Details

507 Macarthur Drive, Alexandria, LA
71301, United States
(318) 443-6215
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
507 Macarthur Drive, Alexandria, LA
71301, United States

Hours

Reviews

3.5
1,661 reviews
5 stars
640
4 stars
330
3 stars
265
2 stars
138
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked items, and incorrect orders, contributing to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their overall experience.

Pricing Concerns

Customers expressed frustration over high prices, feeling that the value offered did not match the cost of the food.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members, indicating that there are positive interactions to be had.
  • LB
    Lacadric Bronson
    3 days ago
    1.0
    This is, without a doubt, the slowest McDonalds I’ve ever has the displeasure of going to. It Would’ve been faster just getting my meal uncooked and then going home and preparing it myself.
  • ER
    Eric R
    6 days ago
    5.0
    Everyone working there today 11/18 around 530 am, was very nice, which isn't always the case with fast food places. It really makes a difference in your experience. The food was great as well, and all fresh.
  • JF
    Joseph Fenslage
    Nov 8, 2025
    4.0
    Great place
  • AS
    AmiRey Smith
    Nov 8, 2025
    1.0
    Kadisha in drive thru was unpleasant and rude at first. I asked if they still had milkshakes for the night because the often run out, and instead of replying she shortly and bluntly said size and flavor. No greeting at the window instead she said "What did you order" And made me repeat the entire order again, then rudely said i was going way to fast. She then messed my order up multiple times. They refunded me and a manager in the back started speaking loudly about our order and sounded very rude. They then charged my card a second time with the correct order. They gave us the food items but i was still waiting on my one milkshake. Another employee came up and gave me another refund and I was confused to as why. They then explained to me after 5 minutes of waiting for the one milkshake that their machine was down, even though that was the first question I had asked when ordering. Absolutely horrible customer service.
  • DB
    Danyelle Broussard
    Oct 24, 2025
    5.0
    I HAVE TO GIVE ANOTHER SHOUT IT TO THE MORNING TEAM. Especially Sylvester "sweety". Took care of me. Gave me another bright smile and amazing attitude. Its always a great start to my day. Also thank yoh to his manager for taking care of me this morning.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 507 Macarthur Drive?

McDonald's at 507 Macarthur Drive is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service 24 hours a day, 7 days a week.