Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
997 reviews
5 stars
402
4 stars
202
3 stars
179
2 stars
69
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many complained about cold, burnt, or incorrect items.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and indifference.
Management
Management received mixed reviews, with some customers appreciating their efforts while others criticized the overall staffing and service management.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and play area.
- SRShenetta Rubin1 day ago5.0My baby loves this place she can eat it everyday FYI she's 5
- LJLaquandra JacksonSep 12, 20254.0Food good most time especially when management Demetrion J is on the clock, she going to make it right EVERYTIME! Other management cool too tho! Staffs friendly as well!
- BBBrandonSep 7, 20252.0Drive thru person took forever to answer to take orders, turns out she was sleeping from looked like being high. Then I sat for almost 30 mins waiting for food while like 10 cars got theirs before me while being after me.
- CCChanequaAug 29, 20251.0Place an online order here by accident. Pulled up to curbside The girl walked up to my car, didn't greet me, didn't confirm my order. Just handed me my food and walked away. I'll be sure to make sure I never make that mistake again
- LZLifewit ZzAug 15, 20252.0My experience was NOT a good one. The store was under staff, and had one female employee working the drive through and trying her best to take orders and keep customers satisfied. This store should be ashamed for working their employees like this. Get them some help. I place an order at 6:00 am on the mobile app, and still had to wait in the parking lot until after 7:00 am to get my order. Worst customer service I ever experienced. 👎
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Alexandria, LA?
McDonald's in Alexandria, LA is open daily from 5:00 AM to midnight.
Is the McDonald's location at 4717 Jackson Street open for delivery?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
Does this McDonald's have a drive-thru?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I order McDonald's food via an app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Jackson Street?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Where can I find the full McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's on Jackson Street?
Nearby you can visit Bake Your Day LLC for more dining options, or Bellino's Restaurant for Italian cuisine.
Are there any nearby financial services near McDonald's at 4717 Jackson Street?
Yes, nearby financial services include World Finance and Sabine State Bank and Trust Company.
What beauty and wellness options are close to McDonald's at 4717 Jackson Street?
Nearby beauty and wellness places include Beverly Hills One Day Spa, Impressive Nails, and Hello Gorgeous.