McDonald's

3.6
1003 reviews
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Business Details

4717 Jackson Street, Alexandria, LA
71303, United States
(318) 448-3536
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4717 Jackson Street, Alexandria, LA
71303, United States

Hours

Reviews

3.6
1,003 reviews
5 stars
404
4 stars
201
3 stars
180
2 stars
70
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees appearing indifferent or distracted.

Food Quality

While some customers enjoyed the food, many complained about cold, burnt, or incorrect items, indicating inconsistency in food preparation.

Staffing Problems

Several reviews highlighted that the location is often understaffed, leading to delays and a chaotic environment.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the overall food quality on certain visits.
  • BU
    Brooklynn Ulatoski
    Dec 29, 2025
    1.0
    I hate that i keep coming back here. I have never gone through the drive thru and got all my food, i have to go inside every time and get what they missed. It’s honestly so so irritating getting all the way home and finding out im missing an entire burger and all my sauce
  • LM
    Licínio Nunes de Miranda
    Dec 21, 2025
    2.0
    I went to this McDonald’s today around 11am and I saw with my own eyes four customers (five counting with me) asking for a refund. Although the kitchen was clearly full, nothing was happening. I saw several customers who had left their cars (they had taken the drive-in), entered the restaurant, and were complaining about the long wait of over 25-30 minutes. There was no employee to talk to them, or to serve as cashier. Maybe it was a unique situation, but it amazed to see that the workers didn’t care if customers were canceling orders.
  • CC
    Cody Clark
    Dec 4, 2025
    1.0
    Worst service I have ever had got my order wrong multiple times then was told to go to the back of the line and reorder not to mention I get in the window and have to knock on it because the lady there was staring at her phone not paying attention. This will be the last time I go to this location!
  • TW
    Taneisha S. Williams
    Dec 1, 2025
    1.0
    👎🏾👎🏾👎🏾
  • SR
    Shenetta Rubin
    Nov 23, 2025
    5.0
    My baby loves this place she can eat it everyday FYI she's 5
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Alexandria, LA?

McDonald's in Alexandria, LA is open daily from 5:00 AM to midnight.

Is the McDonald's location at 4717 Jackson Street open for delivery?

Yes, delivery is available daily from 5:00 AM to 11:59 PM.