Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,582 reviews
5 stars
617
4 stars
310
3 stars
282
2 stars
133
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times in both the drive-thru and inside the restaurant.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas, although some customers noted clean restrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and unprofessionalism.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction and others strongly advising against visiting this location.
- JHJennifer Hallenbeck3 days ago1.0Young woman with tattoo on her neck in her late 20s decided to get an attitude with customers in the parking lot. Her job was to deliver food but she started yelling at cars that she decided weren’t placed a few feet appropriately. She didn’t wear any name tag and wasn’t interested in giving her true name. She told me to, “Go on then.” I’m not sure what it means, but it was said ugly. I don’t recommend eating food prepared with hands you can’t trust. We waited for over 15 minutes and we had a nasty bag from the counter set on top of our food inside of another bag. The food was contaminated.
- VCVance CurtisNov 8, 20253.0Main issue is icrecream/shake machine is always down. Owner should spring for new equipment. Worker doing what they can with what they got
- SSStephanie S.Oct 27, 20251.0I didn't get any food here so I can't comment on that. Just stopped for a restroom break and let's just say I wish I wouldn't of. It looked ok when we walked into the McDonald's but the bathroom told another story. Let me keep this short don't go for the bathroom. Weird people in the bathroom on stuff
- THTraci HallOct 6, 20255.0Gotta love McD’s some are better than others. This one is great.
- JRJackson ReedSep 30, 20251.0I gave the lady a $20 and she pocketed the money for herself and gave me change out the register. This was at 2:00 PM, September 30th, 2025. She was working the first window. Oops, I didn't mean to type that.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Alexandria on S Mac Arthur Dr?
McDonald's Alexandria on S Mac Arthur Dr is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers a drive-thru service that's open 24/7.
Can I get delivery from McDonald's Alexandria, and what are the delivery hours?
Yes, delivery is available 24 hours every day for McDonald's Alexandria.
What payment options are accepted at McDonald's Alexandria?
McDonald's Alexandria accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, McDonald's Alexandria offers curbside pickup as one of its pickup and delivery services.
How can I order from McDonald's Alexandria using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or through their online ordering links.
What services are available at McDonald's Alexandria?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places for customers to visit before or after dining at McDonald's Alexandria?
Yes, nearby places include Speedy Pete's Car Wash, Chevron Station Alexandria, and Sam’s Southern Eatery, which customers might find convenient for car care, fuel, or additional dining options.
Are there ATM services near McDonald's Alexandria?
Yes, nearby ATMs include Capital One ATM and Bitcoin Depot | Bitcoin ATM, useful for customers needing cash.
Can McDonald's Alexandria customers find other fast food restaurants nearby?
Yes, Burger King and another McDonald's location are nearby, giving customers additional fast food options in the area.