McDonald's

3.6
1594 reviews
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Business Details

3915 S Mac Arthur Dr, Alexandria, LA
71302, United States
(318) 448-8740
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3915 S Mac Arthur Dr, Alexandria, LA
71302, United States

Hours

Reviews

3.6
1,594 reviews
5 stars
622
4 stars
310
3 stars
283
2 stars
134
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with many expressing frustration over slow service.

Food Quality

There were numerous complaints about food being cold, stale, or poorly prepared, with some customers noting that their orders were incorrect.

Customer Service

While some reviews praised friendly staff, many others highlighted rude behavior and poor customer service experiences.

Cleanliness

Several customers mentioned dirty dining areas and restrooms, contributing to an overall negative experience.

Inconsistency

The quality of food and service varied significantly, with some customers having positive experiences while others reported severe issues.
  • MD
    Ms. Shallon Davis-Dunmiles
    4 days ago
    3.0
    I hate the fact that when one orders through drive-thru you're never told that there will be a wait on your food until after you've paid. They will wait until you're at the pickup window to have you pull up and wait for almost 10 to 15 minutes.
  • RG
    Rebecca Gagliano
    Dec 29, 2025
    1.0
    Win at lunch on a very short lunch break because it was so close to my job. I ordered for me and a co-worker and the order that I received didn't even resemble what was on the receipt and the receipt didn't even come close to resembling what I actually ordered. And after waiting in a line that was long enough to make me late back to work they had the audacity to still make me pull to the side and park in a spot to wait for the food. Mind you it was two burgers, one fry, and two drinks. Not rocket science.
  • JT
    J T
    Dec 27, 2025
    1.0
    The bun was very dry almost stale and the burger was overly seasoned with salt. The fries were barely warm.
  • RP
    Robyn Plumb
    Dec 23, 2025
    1.0
    Cold fries, cold burger. McDonald's gets worse every time I give it another chance. Sad
  • JK
    Jessica Key
    Nov 24, 2025
    5.0
    I really like this mcdonalds for breakfast. Everytime I stop there on my way to campus my breakfast is always hot. I love that. I hate going by other mcdonalds and getting cold hashbrowns and burritos. At this particular mcdonalds my hasbrown and burrito are always hot and the burrito is always wrapped the way it should be, there's no extra tortilla that does not have egg amd cheese and mix in every bite. The drive through is clean from debris and the employees at the windows are nice without attitude and do not mind getting you the extra sauce you ask for. Truly appreciate the hot breakfast. 🔥
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Alexandria on S Mac Arthur Dr?

McDonald's Alexandria on S Mac Arthur Dr is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru service that's open 24/7.