Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.9
556 reviews
5 stars
259
4 stars
139
3 stars
62
2 stars
33
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is often described as friendly and helpful, though there are instances of rude service and poor training.
Food Quality
Food quality is inconsistent; while some customers enjoy the burgers and ice cream, others report cold or poorly prepared items.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There are multiple complaints about incorrect orders and items being unavailable, leading to customer frustration.
Speed of Service
Service speed varies, with some customers noting quick service while others experience long wait times.
- ASAmy Sarabia2 days ago5.0Walked in and staff were super friendly, helpful, and speedy. Got my double fudge cookie dough Blizzard fix. Flipped upside down and everything ☺️
- BFBrad FowlerSep 3, 20255.0Well known for their blizzards, their food is very underrated! Their burgers are really good and the cheese curds are great!!
- JNJim NestleAug 25, 20253.0Not sure if they changed the mix, but it was pretty lack luster today. Definitely a sugar bomb, but that's about it.
- BJBarbara JarrellsAug 23, 20253.0Manager very nice. Even gave us 2 free small cones with purchase. Place dirty. Counter help was as quick as he could be. Multi-tasking
- SLsheri lehmanAug 15, 20255.0Stopped here omw to Gatlinburg and was incredibly impressed. Lillian, who took our order was so pleasant!!!!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes and malts, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 50 Penny Ln, Williamsburg, KY 40769-7473, USA.
What are the regular operating hours for Dairy Queen Grill & Chill?
Monday through Thursday, it is open from 6:00 AM to 10:00 PM; Friday and Saturday from 10:30 AM to midnight; and Sunday from 7:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas). It has reduced hours on December 24, 2025, open from 6:00 AM to 3:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru services and has outdoor seating available.
Are the facilities at Dairy Queen Grill & Chill family-friendly?
Yes, the location is family-friendly and includes high chairs, booster seats, restrooms, wheelchair accessibility, and is good for kids.
Can customers use mobile ordering or find exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and rewards, and can download the Dairy Queen app for exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include The Mint Gaming Hall - Cumberland casino for entertainment, Pit Stop Market and Shell gas stations for convenience stops, and Hampton by Hilton for lodging.
Are there other ice cream or fast food options near Dairy Queen Grill & Chill?
Yes, nearby ice cream shops and fast-food restaurants include Southern Sno, Long John Silver's, Wendy's, Burger King, Krystal, Cook Out, and Taco Bell.
How can the nearby Pilot Travel Center and Pilot Electric Vehicle Charging Station be useful when visiting Dairy Queen Grill & Chill?
These nearby Pilot locations provide gas, convenience store services, and electric vehicle charging, making them convenient stops for travelers visiting Dairy Queen Grill & Chill.