McDonald's

3.3
642 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
508 N Main St, Tompkinsville, KY
42167, United States

Hours

Reviews

3.3
642 reviews
5 stars
188
4 stars
127
3 stars
127
2 stars
66
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold meals, improperly cooked items, and inconsistent portion sizes.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative dining experience.

Convenience

Some customers appreciated the convenience of the location and the availability of the mobile app, though this was overshadowed by service and food quality issues.
  • MH
    Melinda Hauskins
    Nov 6, 2025
    1.0
    Food took forever. Then it was cold and missing items.
  • JG
    Jasmin Gray
    Oct 28, 2025
    1.0
    Every time I've come here I've been met with less then mediocre. Today I got my eggs made wrong and the wrong size drink. Other times we didn't get what we ordered or got something wrong. This is not a good McDonald's.
  • AH
    Avery Hensley
    Oct 5, 2025
    1.0
    food is alright but this is not fast food. id have enough time living 10 lives before i get my food. i could feel myself aging from the time i ordered to the time i got my 10 piece and fries. not to say the person in the kitchen said everyone get back to their places then someone else said we dont have enough. 3 or 4 of them were eating and talking to people. dont recommend
  • RC
    Rick Cooke
    Aug 2, 2025
    5.0
    I got toy
  • AM
    Arlen Miller
    Jul 6, 2025
    5.0
    Worked well. Being open 5am Sunday made it very convenient for an important project while staying in the sticks nearby and needing wifi while outta town. Thank you.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Tompkinsville, KY?

McDonald's in Tompkinsville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

When is the drive-thru at McDonald's open?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.