McDonald's

3.3
644 reviews
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Business Details

508 N Main St, Tompkinsville, KY
42167, United States
(270) 487-1726
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
508 N Main St, Tompkinsville, KY
42167, United States

Hours

Reviews

3.3
644 reviews
5 stars
188
4 stars
127
3 stars
127
2 stars
66
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several instances of items being burnt or not cooked properly.

Cleanliness

The restaurant was often noted as dirty, with unclean tables and bathrooms, detracting from the dining experience.

Staff Behavior

There were complaints about rude staff and unprofessional behavior, including conflicts among employees.
  • HV
    H Vagasky
    Dec 8, 2025
    1.0
    I had a disappointing experience at this McDonald's location. The wait time for my food was excessively long, and I had to wait again for condiments. Unfortunately, when I received my meal, it was not prepared correctly, so I had to return it for a remake, which also took a considerable amount of time. Additionally, I noticed that every table was dirty, despite the restaurant not being particularly busy. The bathrooms had an unpleasant odor, which detracted from the overall experience. I was also concerned to see a homeless individual sleeping at a table, then putting their feet/shoes on the table, and it seemed that the staff were indifferent to the situation, even asking me to leave him be as he was a regular.
  • AH
    amanda hutcherson
    Dec 6, 2025
    1.0
    This is a large order of fries my daughter just got there!! Pitiful shame!!
  • MH
    Melinda Hauskins
    Nov 6, 2025
    1.0
    Food took forever. Then it was cold and missing items.
  • JG
    Jasmin Gray
    Oct 28, 2025
    1.0
    Every time I've come here I've been met with less then mediocre. Today I got my eggs made wrong and the wrong size drink. Other times we didn't get what we ordered or got something wrong. This is not a good McDonald's.
  • AH
    Avery Hensley
    Oct 5, 2025
    1.0
    food is alright but this is not fast food. id have enough time living 10 lives before i get my food. i could feel myself aging from the time i ordered to the time i got my 10 piece and fries. not to say the person in the kitchen said everyone get back to their places then someone else said we dont have enough. 3 or 4 of them were eating and talking to people. dont recommend
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Tompkinsville, KY?

McDonald's in Tompkinsville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

When is the drive-thru at McDonald's open?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.