McDonald's

3.6
1229 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Lincoln Trail, Stanford, KY
40484, United States

Hours

Reviews

3.6
1,229 reviews
5 stars
449
4 stars
270
3 stars
245
2 stars
98
1 star
167

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly in the drive-thru.

Service Speed

Service speed varied, with some customers experiencing long waits, especially during busy hours.

Food Quality

Food quality was inconsistent, with complaints about cold, old, or poorly prepared items.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude or unprofessional behavior.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms and overall restaurant condition.
  • KW
    Katie Ward
    Nov 12, 2025
    1.0
    Went here at 9pm on a Wednesday night, completely dead besides 1 other car than me, ordered a 20 piece, 2 double cheese, 2 mc chickens, and a basket of fries. The double cheeseburgers were old and the bread was so stale it crumbled in my hands. Now despite that we still chose to eat bc we were hungry and late, then my husband received a burger that had a workers HAIR in it, mind you they weren’t even wearing hats, and the fries were so old you could literally taste the staleness and old McDonald’s air. So my husband calls, asks them why there is hair in his food and guess what? They hung up lmfao. You literally can’t make this up, absolutely ridiculous and the WORST customer service I’ve had in my whole 25 years being on this earth. Get it together yall. (Pictures posted besides hair pic bc it was literally in my husbands mouth!)
  • LC
    LaMonica Coffey
    Nov 9, 2025
    5.0
    They always make my husband's sugar-free French vanilla iced coffee the perfect way
  • TR
    Torie Ryan
    Nov 8, 2025
    5.0
    Always in a timely and professional manner
  • FF
    ferron
    Nov 8, 2025
    1.0
    Very slow service. FILO, first in, last out.
  • JT
    Jonathan Tyler
    Oct 28, 2025
    1.0
    This particular restaurant among most other locations are despicably bad bad any more. I can’t tell you the last time I went through the drive through without getting pulled forward to wait on my very simple orders and then the order will be wrong. Every time. Gone down hill!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Stanford, KY?

McDonald's in Stanford, KY is open from 7:00 AM to 11:00 PM daily.

During what hours is McDonald's drive-thru available?

The drive-thru at McDonald's operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 1:00 AM on Sundays.