McDonald's

3.6
673 reviews
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Business Details

584 Village Drive, Prestonsburg, KY
41653, United States
(606) 886-3442
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
584 Village Drive, Prestonsburg, KY
41653, United States

Hours

Reviews

3.6
673 reviews
5 stars
257
4 stars
136
3 stars
131
2 stars
50
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold or improperly cooked items, and frequent order mistakes.

Staff Attitude

While some customers praised the friendliness of the staff, many others experienced rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Value for Money

Customers expressed concerns about the rising prices and perceived decline in food quality, making it less affordable compared to competitors.
  • RA
    Ryan Adams
    Nov 8, 2025
    3.0
    Medicore at best
  • CC
    Candlejack357
    Nov 5, 2025
    5.0
    Good service, no waiting, food was what you expected at McDonald's.
  • RW
    Rachel Wallen
    Nov 1, 2025
    5.0
    If you go there at 4:30 in the morni is the best time
  • TT
    Tasha “TOOTIE”
    Oct 18, 2025
    2.0
    The staff is kind and they work hard , the foods normally decent. I do dislike they took the buy one get one promo off the receipt while every other one around has it.i use to get McDonald’s atleast every other day feeding 3-5 people now we might eat their once a month because theirs just more affordable places with better food and it’s not so hot in the lobby I feel bed for the workers tho especially since that AC HASNT WORKED IN AT LEAST 2 YEARS!!!! Walked in with the kids to eat today and walked right back out cause it’s not even the hottest point of the day and it’s so hot in that lobby that I know them poor cooks are dripping the sweat over that grill. I’m sure that’s why the turn over is insane in that store
  • HH
    Heather
    Oct 4, 2025
    4.0
    Food was hot and fresh. Lady that took my order was kind.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's in Prestonsburg, KY?

The McDonald's at 584 Village Drive in Prestonsburg, KY is open from 4:30 AM to 11:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this location?

The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday, 4:30 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.