Business Details
About
Fast Food RestaurantBreakfast Restaurant
This Wendy's location is temporarily closed.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Wendy's - Closed Temporarily
3868 North Mayo Trail, Pikeville, KY
41501, United States
Hours
Reviews
3.8
397 reviews
5 stars
166
4 stars
98
3 stars
70
2 stars
19
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including dirty floors, tables, and bathrooms, with some describing the restaurant as filthy.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported by several customers.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others reported cold, old, or poorly prepared items.
Customer Service
Customer service received mixed reviews, with some praising friendly staff while others noted rude behavior and lack of attention.
- SYSamantha YoungNov 11, 20253.0I went through the drive through ordered my food asked for no lettuce it was on it asked for 2 sides of cheese sauce like always and I didn’t get it
- BSBen SandOct 26, 20251.0Made people in the restaurant stand in line for 15 minutes before even taking orders while working non stop on to go orders. Maybe consider having some respect for the people inside as well.
- MRMicheal RogersOct 21, 20252.0The dining room is nasty and in need of a deep cleaning or renovation (I would go with a full renovation). The ketchup dispensers smelled like spoiled ketchup and had gnats flying around them both. The service was excellent and the food was as good as any other Wendy’s I suppose.
- MTMatthew TaylorOct 7, 20251.0First person in line (a vehicle was pulled behind me)…last to get order…and half the order was missing
- VWVeronicaMatt WellsOct 5, 20251.0Tables and floors unsanitary. No lids. Out of almost out of all condiments (sauces), menu food items were substituted with crackers instead of chips for taco salad and paid for extra salsa and only received one pack because they were out of stock. No large cups gave a medium and kids cup to substitute the large cup. Very poor service and non helpful employees. Very disgusted with my service. Not counting had to stand in line for about an hour with only 6 people a head of us. If I could give a half of star that'd be to much. TRASHY!
Frequently Asked Questions About Wendy's - Closed Temporarily
Is #808 Pikeville Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pikeville, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pikeville, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 432-4484.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for Wendy's at 3868 North Mayo Trail in Pikeville, KY?
Wendy's at this location is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3868 North Mayo Trail offers drive-thru service daily from 6:30 AM to 1:00 AM.
Can I order delivery from Wendy's in Pikeville, KY?
Yes, delivery is available. You can order through the Wendy's app or by visiting order.wendys.com and entering your address to check availability.
Is breakfast served at this Wendy's?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides available through the app or website.
What payment methods are accepted at Wendy's in Pikeville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for the Pikeville location?
Menu and pricing can be found on their website at menu.wendys.com or on the mobile app by selecting this location.
How can I contact Wendy's at 3868 North Mayo Trail for questions or feedback?
Call (606) 432-4484 for direct contact. For feedback, visit wendys.com/contact-us or call 888-624-8140.
Are there any financial services near Wendy's at 3868 North Mayo Trail?
Yes, nearby you can find The Blackburn Group at Raymond James, Daniel Owens Financial Advisor, Reed Potter MBA Financial Advisor, and Jaime Brown Mortgage Broker, providing various financial services.
What automotive services are available near this Wendy's?
Nearby automotive services include Crest Ridge, Oil Changers, Fast Change Lube & Oil, and O’Reilly Auto Parts for repairs, oil changes, and parts.
Which places can I visit near Wendy's for beauty and wellness needs?
You can visit Tangles Hair Salon, American Vintage Barbershop, Confident Beauty Medical Spa, and China Massage for beauty and spa services close to Wendy's.