Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
641 reviews
5 stars
253
4 stars
150
3 stars
117
2 stars
36
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with complaints about cold items, incorrect orders, and inconsistent preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions.
Positive Staff Interactions
Some customers praised friendly and helpful staff, particularly during busy times.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- JJJoshJan 3, 20265.0great service
- MBMrs BoggsDec 28, 20254.0Really nice staff but the fries and catchup tasted a little different than our state. Not sure if it the location or it happens to taste different the different state you're in.
- AKAlek KendrickDec 20, 20251.0Ordered curbside, and waited almost 30 minutes. I went through the drive thru after watching tons of people come and get their food after me, and some girl told me she can’t check for curbside orders, and that I would have to come inside. Are you kidding me? You can’t literally turn your body around and look with your eyes? Interesting since downtown Pikeville’s mcdonalds can check. So I went in, and instantly i see my order just sitting there, untouched by all the employees. The cashier even knew it was sitting because she asked me if I was curbside #3. The order was also maybe three feet from the window, so I’m really glad that the drive thru girl couldn’t be bothered to turn her neck. Wasted my time for fries that were barely even halfway filled. What a joke.
- AAAustinDec 9, 20254.0Food was good it was very quick had no problems would I come back there yes
- SPSabrina ParksDec 6, 20251.0I was excited to get the new Grinch Happy meal. When I got it the big Mac was so dry and cold it wasn't even assembled correctly
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 3683 N Mayo Trail, Pikeville?
McDonald's at 3683 N Mayo Trail, Pikeville is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open from 4:00 AM to midnight Sunday through Thursday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:45 PM Monday through Wednesday and Friday through Sunday, and from 11:00 AM to 10:45 PM on Thursday.
Does McDonald's at this address offer mobile ordering and curbside pickup?
Yes, they offer mobile ordering through the McDonald's app and provide curbside pickup services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online for delivery or pickup?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on the Apple App Store and Google Play Store.
What nearby grocery store can I visit along with McDonald's on N Mayo Trail?
Save-A-Lot, a grocery store, is located nearby and can be conveniently visited before or after your McDonald's visit.
Are there any medical facilities near this McDonald's location for quick access?
Yes, several medical facilities nearby include Hager And Associates Psc, East KY Eye, Ear, Nose & Throat Specialists, and Pikeville Cardiology Clinic, useful if you have appointments before or after dining.
Can I combine a visit to McDonald's with banking or shipping services nearby?
Absolutely! U.S. Bank and US Bank branches, as well as a UPS Access Point location, are close by for your banking and shipping needs.