McDonald's

3.7
1050 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Baird Ave, Pikeville, KY
41501, United States

Hours

Reviews

3.7
1,050 reviews
5 stars
414
4 stars
232
3 stars
199
2 stars
72
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service inefficiencies.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about raw items and incorrect orders.

Staff Attitude

Feedback highlighted a lack of professionalism among staff, with several customers noting rudeness and a negative atmosphere.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on certain occasions, suggesting inconsistency in service.
  • JM
    Jody M.
    6 days ago
    4.0
    This is a very nice clean McDonald's. The food was very good. Staff were nice. Only one complaint. It was 28° outside and we came in to eat breakfast. The a/c was on blowing very cold air. It was like refrigerator inside. That needs to be addressed.
  • EC
    Elijah or Felicia Crank
    Dec 27, 2025
    5.0
    Good place for a fast meal and sit and talk nice employees..
  • KR
    k. r
    Dec 26, 2025
    1.0
    sat for 20+ minutes for a mccrispy meal and 4 chicken strips. pulled to the drive thru parking space to wait for it. other cars were given food before us. lady came out 30 mins later with our food, and no drink. we asked her to get it, and she said she would go and bring it back out. 10 more minutes pass and no drink, but she brings more food out. we asked about the drink, and she said her manager won’t give her a drink that we PAID for. we had to go back around in line to speak with a manager over and his excuse? he has new people. this is not how a business should be ran, and as someone who also works in the service industry, you have got to be more efficient. be it drink, food, snack, whatever— you give the customers what they paid for. we had a horrible experience tonight, and i won’t be returning. get better managers, servers, cooks etc, and maybe you’d have a better rating
  • II
    I-D-KC
    Dec 25, 2025
    1.0
    The worst McDonald’s I have ever been to. The staff are rude and lazy. The food is always cold. The guy in back cash was on his phone and would not take my money and I had to wait for him to get done watching TikTok’s.
  • R6
    Raptor 686
    Dec 3, 2025
    1.0
    Awful place. Was there last night and went through the drive thru. Ordered a double quarter meal, they pulled me up to the third window and I sat there for 25 minutes until I walked inside and then took 5 minutes just to get someone to talk to me. The lady laughed saying they probably gave my order to someone else. Was a 30 minute ordeal. This happens at this location consistently. Other McDonald's i can order same thing even when its busy and get my food in under 10 minutes. Owners need to clean house and hire people who know what they're doing.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 101 Baird Ave, Pikeville, KY?

McDonald's in Pikeville is open from 4:00 AM to 11:00 PM Monday through Saturday and from 5:00 AM to 11:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM to 1:00 AM Monday through Saturday, and from 5:00 AM to midnight on Sunday.