McDonald's

3.7
1039 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Baird Ave, Pikeville, KY
41501, United States

Hours

Reviews

3.7
1,039 reviews
5 stars
411
4 stars
231
3 stars
198
2 stars
73
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, old, or improperly cooked food.

Staff Attitude

While some reviews praised friendly staff, many others highlighted rude behavior and a lack of professionalism among employees.

Management Concerns

Several customers expressed dissatisfaction with management practices, citing poor training and oversight of staff leading to frequent mistakes.

Overall Experience

The overall experience varied widely, with some customers having positive encounters while others reported consistently negative experiences.
  • DD
    Devin
    Nov 16, 2025
    2.0
    Most of the time my orders are wrong but it's fast food what do you expect
  • DD
    dargonblackhart
    Nov 4, 2025
    1.0
    Screwed order up 2 times including gave order to another customer. Made it again at closing. Completely messed up again!!! Now closed! To busy goofing off laughing at customers to pay attention. Manager especially! Who said they would fix the order right each time!
  • CC
    Cohnjurtis
    Nov 3, 2025
    1.0
    I ordered ahead for curbside pickup since I was short on time. I waited 20 minutes in my vehicle before going in, then waited another 15 minutes inside after speaking to a couple of employees, then back my car for another 5 minutes. I've legitimately had $100 of groceries delivered from Walmart faster than this place can get a happy meal together.
  • CH
    Chastidy Howell
    Oct 26, 2025
    1.0
    Toxic atmosphere for the employees. Service was horrible took way to long to get my order. 15 minutes for a burger and a coffee is beyond ridiculous
  • BP
    B P
    Oct 21, 2025
    4.0
    Great service and good food

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 101 Baird Ave, Pikeville, KY?

McDonald's in Pikeville is open from 4:00 AM to 11:00 PM Monday through Saturday and from 5:00 AM to 11:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM to 1:00 AM Monday through Saturday, and from 5:00 AM to midnight on Sunday.