McDonald's

3.5
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2627 Jackson St, Paducah, KY
42001, United States

Hours

Reviews

3.5
1,490 reviews
5 stars
507
4 stars
337
3 stars
280
2 stars
129
1 star
237

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and well-prepared meals.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude and unhelpful, although a few customers noted friendly and attentive service.

Order Accuracy

A significant number of customers experienced issues with order accuracy, frequently receiving incorrect or incomplete orders.

Cleanliness

Feedback on cleanliness was mixed, with some customers noting a clean environment while others reported unsanitary conditions.

Speed of Service

Service speed varied widely, with some customers praising quick service while others complained about long wait times.
  • KR
    Kevin Ricketts
    Oct 25, 2025
    1.0
    Horrible as a franchise you shouldn't have people whom dont care about the food there putting out
  • KK
    Kane Plays Games [Kingmeme01]
    Sep 17, 2025
    1.0
    The fries were not done at all. I had what was basically potatoes in me and my family’s fry cartons. I will not be returning here for food
  • SG
    Sarah The Great
    Sep 16, 2025
    1.0
    Sad dry plain sandwich...ordered normally
  • MS
    Melissa Swain
    Sep 11, 2025
    5.0
    The food was done perfectly and store was real clean.
  • BC
    Bradley Coble
    Sep 4, 2025
    3.0
    Sorry to say but they don't have chicken biscuits like alot of the others. That is my favorite breakfast from McDonald's and I had to go somewhere else

Frequently Asked Questions About McDonald's

What are the opening hours for the McDonald's restaurant at 2627 Jackson St, Paducah?

McDonald's at 2627 Jackson St, Paducah, KY is open daily from 5:00 AM to 11:00 PM, with Saturday and Sunday opening at 6:00 AM.

What time does the drive-thru service operate at this McDonald's?

The drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM and Saturdays and Sundays from 6:00 AM to 11:00 PM.