Long John Silver's | A&W

3.7
796 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
555 Lone Oak Road, Paducah, KY
42003, United States

Hours

Reviews

3.7
796 reviews
5 stars
336
4 stars
168
3 stars
108
2 stars
58
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were greasy, cold, or missing items.

Service Issues

Many reviews highlighted slow service, unorganized staff, and rude interactions, particularly in the drive-thru.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash cans and unclean dining areas.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor oversight and lack of responsiveness to issues.

Customer Experience

While some customers praised friendly staff, many others reported negative experiences, including incorrect orders and long wait times.
  • RM
    Rebecca Miller
    Nov 16, 2025
    5.0
    Great food but the wait time is way too long.
  • CA
    Charity Ann
    Oct 16, 2025
    5.0
    I really enjoyed dinner here! The food was good, love the options available, the root beer is served in chilled glass mugs and the decor is so fun! Yes, it took a little while to get our food, but that just meant more time to talk to my daughter. 🥰 She got the A&W corn dog nuggets, I got the Long John’s fish and coleslaw 😋 . I will definitely be returning!
  • RO
    Rebecca Orduno
    Sep 29, 2025
    1.0
    I went through the drive thru and there were 2 cars in front of me waiting to give their order. We waited in line for over 20 minutes to just get to the mic. As soon as I pulled up on was told to hold on. When I finally ordered, at the window I was told one of my sides was still in the microwave and was asked if I wanted something different. I was ok with that. I was also told that there were only 2 people working. Finally I get my order and drive back to work. Well guess what, half my food was missing and the food i did receive was old and cold. I tried calling the restaurant for it to ring 100 times with no answer. I left a message but highly doubt I will get a call back. I know I should've checked my order before leaving but it's not my job responsibility to ensure the customers get quality food and their food! Plus the food is pretty expensive. Won't be going back ever!
  • VP
    Vanessa Poteet
    Sep 28, 2025
    5.0
    Delicious nice fresh hot made to order
  • SP
    Samantha Phelps
    Sep 17, 2025
    1.0
    After walking in my husband & I noticed all the trash can were full to the point of over flowing, then we wait in line for 5 minutes while the woman behind the counter was having a fun filled conversation with the woman in front of us to the point another employee had to direct her that their was customers in line waiting, she then proceeded to keep talking with the woman and then when gave a funny look she yelled and asked for someone to come take our orders!!! We didn't even order We walked out!!!!!!!!

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/