McDonald's

3.4
1395 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4800 Frederica St, Owensboro, KY
42301, United States

Hours

Reviews

3.4
1,395 reviews
5 stars
464
4 stars
280
3 stars
250
2 stars
141
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers receiving incorrect orders.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and trash on the floor.

Employee Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly employees during certain visits.
  • JK
    Joey King
    Oct 18, 2025
    2.0
    When we walked in the restaurant was nicely decorated for Monopoly. That was the best part of this visit. Service was slow, which I get happens sometimes, but the employees all seemed generally miserable. Got a sigh when I asked for ranch and later another sigh when I let them know the unsweetened tea dispenser had sweet tea in it. No conversation, just sighs. Felt like I was at the DMV. Never did get that unsweetened tea. Probably skip this one next time through town.
  • JM
    Julian Moseley
    Oct 17, 2025
    1.0
    Absolutely horrible service. No sense of urgency or professionalism whatsoever anytime I am here I am made to wait usually 15 to 20 mins for food and literally every time I get my food it’s not what i ordered so then I have to go back in and wait longer just to get my actual order
  • MS
    Mollie Stobaugh
    Oct 2, 2025
    4.0
    Fast service even during busy times.
  • CQ
    Coco Queen
    Sep 21, 2025
    5.0
    I went here this morning with my mom, we didn’t even waited for 5 mins and our food came out, they were super fast and food was prefect!
  • ZR
    Zaylynn Roberts
    Sep 4, 2025
    1.0
    The drive thru lady was extremely rude and rolled her eyes at us. No smile no nothing. She was wearing a blue bonnet and was soooooo unprofessional

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4800 Frederica St, Owensboro, KY?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:30 PM, and Friday and Saturday from 6:00 AM to 12:30 AM.