Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,587 reviews
5 stars
493
4 stars
337
3 stars
311
2 stars
153
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times and slow service, particularly during busy hours.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback varied on food quality, with some customers praising hot and fresh meals, while others complained about cold, stale, or unsanitary food.
Staff Attitude
Customer experiences with staff were mixed; some praised friendly service, while others reported rude behavior and poor management.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, affecting overall customer experience.
- TAThomas Ashworth2 days ago1.0People are hateful and they dont listen to what you tell them. There was one occasion where they found feces in the chicken nuggets. I ordered soft biscuits and they gave me some that were hard a rocks. I think they did it on purpose. Then I almost got into a fist fight to be able to get out of the parking lot.
- SGShana GreenOct 31, 20251.0I don't have really issue with the food here however the problem is the employees have zero regard for couples. One employee decided it was a smart idea to engage in an unwanted and unnecessary conversation with my husband. Personally I find that to be disgusting and disrespectful. It's also extremely unprofessional. These employees need to do better and think before speaking. Also when working is not the time or place for these kind of actions.
- CCCharlotte Young (Crissy)Oct 26, 20254.0My friend had McDonald's but he seemed to like it. But another didn't get order right
- KLKarrie LeibleOct 9, 20251.0Pulled up to the drive through at 625p with only 3 ppl in front of me. In the time of 25min they took 6 ppl from the right lane while they only took 3 orders on the inside lane. There is no reason it should not take almost 35-40 min. to get fast food. I am further back in line on my lunch break at the McDonald's on south frederica and they get through a line twice as long in half the time.
- PVPandora VickersOct 7, 20251.0Manager didn't "have any time" to help staff when they had a sudden burst of people. Instead yelled at me from behind a wall. I feel bad for the poor girl at the cash register. I just wanted to put in an order and he acted like it was the end of the world.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Owensboro, KY?
McDonald's Owensboro is open from 5:00 AM to 11:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's Owensboro?
Delivery is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
Which payment methods can I use at the McDonald's at 3328 Hwy 54?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa at this location.
Does this McDonald's offer curbside pickup?
Yes, McDonald's Owensboro offers curbside pickup as one of its services.
Is there an app I can use to order from McDonald's Owensboro?
Yes, you can order using the McDonald's app available for iOS and Android devices via the App Store and Google Play Store.
What services are available besides dining in at this McDonald's?
This McDonald's offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, Gift Cards, and WiFi services.
Are there other fast food restaurants near McDonald's Owensboro?
Yes, nearby fast food options include Taco Bell, Arby's, Papa Johns Pizza, and Pizza Hut, providing a variety of choices for customers in the area.
Can customers access banking or financial services near McDonald's in Owensboro?
Yes, Republic Bank and German American Bank are nearby financial service options, along with LibertyX Bitcoin ATM and Western Union for currency exchange and money transfer services.
What are some nearby amenities that McDonald's customers might want to visit?
Customers can visit nearby Walgreens or CVS Pharmacy for pharmacy needs, Anytime Fitness for a workout, or enjoy meals at Gangnam Korean BBQ and The Juicy Crab for variety dining options.