Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected during their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about freshness and temperature being common.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Service Speed
Several reviews indicated slow service, particularly in the drive-thru, with long wait times reported.
JS
Jodi Smitson
Nov 16, 2025
1.0
Ignore what the website says their hours are because they close whenever they want with their last night they were closed at 1032 p.m. and the website says that they don't close until 11:00 p.m. went there are three nights before that they were closed at quarter after 10:00 p.m.
KB
Kandis Boone
Nov 11, 2025
5.0
Every time we order fish it comes with only half of a piece and we pay for extra cheese
KH
Kevin Hodgson
Oct 29, 2025
2.0
Food was fast but order was wrong. When discovered was too far away to return it. Building was clean and safe was friendly.
RH
Randy Houghton
Sep 9, 2025
1.0
⭐☆☆☆☆
I had a very frustrating experience at this McDonald’s. The cashier was extremely rude and interrupted me three different times while I was trying to order. I hadn’t even finished telling her what item I wanted before she cut me off again. Customer service should mean listening to the customer, not rushing or being disrespectful. Very disappointing.
LH
Lindsay Houghton
Sep 9, 2025
1.0
Tried to place a order, kept getting interrupted by the lady taking the order asking if we wanted medium or large I hadn't even told the lady what I wanted yet. After 3 times of trying to tell her what I wanted I just drove off. Should not have to argue to place an order.