Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and inattentive staff, with many experiences of incorrect orders and long wait times.
Food Quality
There were numerous complaints about food being served cold, stale, or improperly prepared, with some customers finding hair in their food.
Cleanliness
The restaurant was often described as dirty, with unkempt bathrooms and dining areas, leading to a poor overall impression.
Staff Friendliness
While some staff members were praised for their friendliness, many reviews highlighted inconsistency in service, with some employees being described as rude.
SJ
Sarah Jo
Dec 31, 2025
5.0
I love McDonald’s on West Parish. The drive-thru workers always make my day. I don’t know how they stay so sweet with how awful people probably treat them. I love those gals!
GS
Georgina Sian
Dec 13, 2025
1.0
worst McDonald ever!! Took my order about 20 mins and it was still “In progress” also understaffed
JJ
Joia Sanders johnson
Nov 17, 2025
4.0
There are three lovely ladies that are always polite, greets you with a smile and you can tell they enjoy their jobs. I definitely need to know their names as I do know what they look like. They are the reason many customers return to this location bc they aren't rude. What happened to the cheese getting melted on burgers anymore? The fries use to always be very hot and good. Why charge for sauces when half the time if you don't check your order they aren't in the bag.
TF
Tamberly Franklin
Oct 20, 2025
5.0
Speed of service was great greeting at window was very pleasant will be going to this location again
DM
Dylan Morris
Oct 18, 2025
1.0
Charging extra because I want Sprite with my meal instead of coffee...? Ridiculous