McDonald's

3.3
1925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2730 Parrish Ave, Owensboro, KY
42301, United States

Hours

Reviews

3.3
1,925 reviews
5 stars
567
4 stars
398
3 stars
423
2 stars
191
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and missing components in orders.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff behavior was noted as inconsistent, with many reports of unprofessionalism.

Management Issues

Several reviews highlighted a lack of effective management and leadership, contributing to the overall negative experience.
  • JJ
    Joia Sanders johnson
    Nov 17, 2025
    4.0
    There are three lovely ladies that are always polite, greets you with a smile and you can tell they enjoy their jobs. I definitely need to know their names as I do know what they look like. They are the reason many customers return to this location bc they aren't rude. What happened to the cheese getting melted on burgers anymore? The fries use to always be very hot and good. Why charge for sauces when half the time if you don't check your order they aren't in the bag.
  • TF
    Tamberly Franklin
    Oct 20, 2025
    5.0
    Speed of service was great greeting at window was very pleasant will be going to this location again
  • DM
    Dylan Morris
    Oct 18, 2025
    1.0
    Charging extra because I want Sprite with my meal instead of coffee...? Ridiculous
  • AD
    Amy Donnelly
    Sep 14, 2025
    1.0
    Waited 26 minutes for a happy meal, mcchicken and fries. Only two people were in the restaurant who ordered food. No one cared and all had to ask for the drinks
  • MM
    Marvin
    Sep 9, 2025
    5.0
    Brandy Luck who is the GM at this location is an awesome GM and person. From the supervisors to the crews they welcome and treat you like family. As well as the customers to, they welcome each and every customer. Everyone is there to do their job but does more than what's expected of them. This location deserves more than just 5 stars, from the manager to the crews they deserves more recognition than just this rating. But overall this location is the best!!!!!!

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2730 Parrish Ave, Owensboro?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open every day from 5:00 AM to 1:00 AM, offering extended hours.