McDonald's

3.5
1367 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 E Brannon Rd, Nicholasville, KY
40356, United States

Hours

Reviews

3.5
1,367 reviews
5 stars
475
4 stars
287
3 stars
263
2 stars
127
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some customers received fresh and hot meals, others complained about cold or poorly prepared food.

Kiosk Ordering

Several customers expressed frustration with the mandatory use of kiosks for ordering, which they felt complicated the process and slowed down service.

Cleanliness

There were complaints about the cleanliness of the dining area and restrooms, indicating a need for better maintenance.
  • CS
    cathy sisco
    Oct 18, 2025
    1.0
    Got warm chicken nuggets and lukewarm fries. Out of coke zero, dining room dirty tables, dusty light fixtures, won’t be back
  • AA
    Ally
    Oct 12, 2025
    1.0
    I really feel sorry for these people that work here. I have never met such rude people in my entire life. Everyone has an awful look on their face and god forbid you ask them to for anything or say thank you to them because they will look at you like you have 18 eyes. Something should really be done about the customer service at this place. Get a different job if you can’t do any better.
  • WB
    William Brooks
    Oct 8, 2025
    4.0
    Parked us to wait on fresh fries.We got them they weren't even warm.What's up with that?
  • LO
    l o
    Sep 30, 2025
    1.0
    order number 271 9.30.25 @9:01 pm i need my order replaced or your going to be turned into bbb. so sick of hard earned income being given to my dogs!! too much sauce on big mac...when you bite into it all lettuce slides off in a mess of sauce. no condiment for my fake chicken nuggets they are not edible aline made my milkshake first by the time i got home it was melted just 5 minutes away. didnt give me my filet of fish i had to ask for it. another lady in front of me didnt receive all ger food either. i want my meal replaced or refunded $21.07 or ill get a picket sign you corporations do not serve anyone but your bank deposits
  • UB
    Uncle Burt
    Sep 19, 2025
    3.0
    Just grabbed a quick coffee. Cheap, fast and good.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Nicholasville, KY?

McDonald's in Nicholasville is open daily from 7:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-through at this McDonald's location open?

The drive-through is open from 5:00 AM to 11:00 AM Monday through Thursday; from 5:00 AM to midnight on Friday and Saturday; and from 6:00 AM to 11:00 PM on Sunday.