Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,376 reviews
5 stars
477
4 stars
289
3 stars
265
2 stars
127
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic courtesy.
Food Quality
Many customers reported inconsistent food quality, with complaints about cold, old, or incorrect orders.
Order Accuracy
Frequent issues with order accuracy were noted, including missing items and incorrect modifications.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, with some noting that the service was not as fast as expected from a fast-food restaurant.
Kiosk Ordering
Several customers expressed frustration with the mandatory use of kiosks for ordering, which they felt complicated the process and slowed down service.
- IMIsslanee MayorDec 27, 20251.0Very poor service place run by ill people make you wait too long dont bring you your full meal and treat you like you are garbage
- BRbirria ramenDec 16, 20251.0legitimately the nastiest food i’ve had in a long time. food tastes like they made it 2 hours ago. moist yet cardboard texture fries, old oil. dry meat patties, chewy bun. there was nothing redeeming. avoid this mcdonald’s at all costs
- GRGlenda ReedDec 14, 20255.0great
- CScathy siscoOct 18, 20251.0Got warm chicken nuggets and lukewarm fries. Out of coke zero, dining room dirty tables, dusty light fixtures, won’t be back
- AAAllyOct 12, 20251.0I really feel sorry for these people that work here. I have never met such rude people in my entire life. Everyone has an awful look on their face and god forbid you ask them to for anything or say thank you to them because they will look at you like you have 18 eyes. Something should really be done about the customer service at this place. Get a different job if you can’t do any better.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Nicholasville, KY?
McDonald's in Nicholasville is open daily from 7:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-through at this McDonald's location open?
The drive-through is open from 5:00 AM to 11:00 AM Monday through Thursday; from 5:00 AM to midnight on Friday and Saturday; and from 6:00 AM to 11:00 PM on Sunday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:30 PM.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's in Nicholasville offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order McDonald's easily using a mobile app?
You can order using the McDonald's App, available on the Apple App Store and Google Play Store, or via quick links provided by McDonald's online ordering system.
Is there a rewards program at this McDonald's location?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What popular nearby dining options are around McDonald's at 100 E Brannon Rd?
Nearby restaurants include Three Sons Bistro, Red Robin Gourmet Burgers, Bob Evans, Arby's, Panera Bread, Bellacino's Pizza & Grinders, Cracker Barrel Old Country Store, and Tropical Smoothie Cafe, offering a variety of American and fast food options.
Are there any nearby convenience services to McDonald's in Nicholasville?
Yes, nearby you will find Farmers Bank, Coinstar Kiosk, Coinme ATMs, and Kroger Fuel Center offering banking, money transfer, ATM, and fuel services respectively.
What nearby wellness and lifestyle facilities can customers visit around McDonald's?
Nearby wellness and lifestyle options include Dwell Wellness cannabis clinic, Rachel.e.esthetics beauty spa, Capelli Salon hair salon, Fizz Facial Bar medical spa, China Massage, AKF Lexington Martial Arts club, Bluegrass Orthopaedics, Solid Roots Yoga studio, and Bliss on Brannon boutique.