Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some customers received fresh and hot meals, others complained about cold or poorly prepared food.
Kiosk Ordering
Several customers expressed frustration with the mandatory use of kiosks for ordering, which they felt complicated the process and slowed down service.
Cleanliness
There were complaints about the cleanliness of the dining area and restrooms, indicating a need for better maintenance.
CS
cathy sisco
Oct 18, 2025
1.0
Got warm chicken nuggets and lukewarm fries. Out of coke zero, dining room dirty tables, dusty light fixtures, won’t be back
AA
Ally
Oct 12, 2025
1.0
I really feel sorry for these people that work here. I have never met such rude people in my entire life. Everyone has an awful look on their face and god forbid you ask them to for anything or say thank you to them because they will look at you like you have 18 eyes. Something should really be done about the customer service at this place. Get a different job if you can’t do any better.
WB
William Brooks
Oct 8, 2025
4.0
Parked us to wait on fresh fries.We got them they weren't even warm.What's up with that?
LO
l o
Sep 30, 2025
1.0
order number 271 9.30.25 @9:01 pm
i need my order replaced or your going to be turned into bbb. so sick of hard earned income being given to my dogs!!
too much sauce on big mac...when you bite into it all lettuce slides off in a mess of sauce.
no condiment for my fake chicken nuggets they are not edible aline
made my milkshake first by the time i got home it was melted just 5 minutes away.
didnt give me my filet of fish i had to ask for it.
another lady in front of me didnt receive all ger food either.
i want my meal replaced or refunded $21.07 or ill get a picket sign you corporations do not serve anyone but your bank deposits
UB
Uncle Burt
Sep 19, 2025
3.0
Just grabbed a quick coffee. Cheap, fast and good.
What are the regular opening hours for McDonald's in Nicholasville, KY?
McDonald's in Nicholasville is open daily from 7:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-through at this McDonald's location open?
The drive-through is open from 5:00 AM to 11:00 AM Monday through Thursday; from 5:00 AM to midnight on Friday and Saturday; and from 6:00 AM to 11:00 PM on Sunday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:30 PM.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does McDonald's in Nicholasville offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order McDonald's easily using a mobile app?
You can order using the McDonald's App, available on the Apple App Store and Google Play Store, or via quick links provided by McDonald's online ordering system.
Is there a rewards program at this McDonald's location?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What popular nearby dining options are around McDonald's at 100 E Brannon Rd?
Nearby restaurants include Three Sons Bistro, Red Robin Gourmet Burgers, Bob Evans, Arby's, Panera Bread, Bellacino's Pizza & Grinders, Cracker Barrel Old Country Store, and Tropical Smoothie Cafe, offering a variety of American and fast food options.
Are there any nearby convenience services to McDonald's in Nicholasville?
Yes, nearby you will find Farmers Bank, Coinstar Kiosk, Coinme ATMs, and Kroger Fuel Center offering banking, money transfer, ATM, and fuel services respectively.
What nearby wellness and lifestyle facilities can customers visit around McDonald's?
Nearby wellness and lifestyle options include Dwell Wellness cannabis clinic, Rachel.e.esthetics beauty spa, Capelli Salon hair salon, Fizz Facial Bar medical spa, China Massage, AKF Lexington Martial Arts club, Bluegrass Orthopaedics, Solid Roots Yoga studio, and Bliss on Brannon boutique.