McDonald's

3.5
1354 reviews
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Business Details

100 Imperial Hwy, Nicholasville, KY
40356, United States
(859) 885-4100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Imperial Hwy, Nicholasville, KY
40356, United States

Hours

Reviews

3.5
1,354 reviews
5 stars
461
4 stars
294
3 stars
264
2 stars
113
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly during busy times.

Food Quality

Many reviews highlighted problems with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unhelpful or abrasive service.

Cleanliness

While some customers noted clean facilities, others reported dirty conditions and poor maintenance.

Overall Experience

The overall experience varied significantly, with some customers enjoying their visits while others expressed frustration and disappointment.
  • FM
    Faith Moore
    Oct 28, 2025
    4.0
    It's ok
  • AS
    Ava Simmons
    Oct 20, 2025
    3.0
    Went to McDonald’s today and went through the drive-thru. The service was quick, and the person taking my order was patient, which I really appreciated. Paying and picking up my food was easy, but once I left and checked the bag, I realized they forgot my nuggets—which was disappointing. On the bright side, the sweet tea was really good and the Dr Pepper was decent today. Overall, fast and friendly service, but missing food items definitely takes away from the experience.
  • RB
    Ruth Ann Burton
    Oct 15, 2025
    4.0
    Everyone was very nice
  • RS
    Ram Sil
    Sep 22, 2025
    2.0
    The employees are friendly, great atmosphere and it's clean. I usually go and get a few items every week or every other week for my girls, I ordered McChickens and all 3 weren't even crispy, tasted very stale. Like it's been sitting under a heat lamp for hours until someone decided to give it to someone. Fries and nuggets were just as bad. I just threw everything out and went to buy my family Wendy's down the road.
  • ZB
    Zachary Banks
    Sep 18, 2025
    1.0
    I cannot tell y'all how many times my order was completely butchered. I ordered through the app. And didn't even receive all that I ordered. Went back inside to fix it. They gave me more of what I ordered . Didn't check (assumed they corrected it that time) and they still forgot part of my order. How hard is it for 5 sandwiches and 4 pies. And when I called to inform them about it. They did not answer the phone both times I tried to tell them about it.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 100 Imperial Hwy, Nicholasville, KY?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extends to 1:00 AM on Friday and Saturday.