Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,867 reviews
5 stars
541
4 stars
292
3 stars
368
2 stars
186
1 star
480
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Service Speed
Many reviews highlighted long wait times in both drive-thru and in-store, with customers frequently having to wait excessively for their orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unhelpful interactions.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold or poorly prepared items, suggesting inconsistency in food quality.
Operational Issues
Customers noted problems with the restaurant's hours, staffing levels, and overall organization, leading to frustration and dissatisfaction.
- COCHARLIE “SANDYDOG_FPV” OTTEN1 day ago5.0Its the best mcdonalds in northern ky the people listen amd actually care
- SMSavannah MasonOct 30, 20251.0They are always messing up DoorDash orders and giving you food that you didn’t order instead of the food you want because they are too lazy to cook it before they close. I ordered food at 10:22pm. They close at 11. I ordered snack wraps. They gave me cheeseburgers instead? Even though the bag CLEARLY says snack wraps. Do not make dietary assumptions. I can’t believe places still do this crap. Do better.
- MSMatt SchnelleOct 23, 20251.0every single time i go here the service is abysmal i get my order taken after people that pull up after me and every single time i use the drive thru i have to pull off to the side and wait for an extra 15-20 mins for my food with no real explanation as i have to watch 5-10 cars who pulled up and ordered after me go through the line and get there order with no wait while i am sitting there waiting on god knows what. Absolute joke of a place
- DSDb SOct 18, 20251.0Trash mcdonalds. I really liked this place before, but now no. I walked all the way from my house 20 minutes away, came 17 minutes before closing time at 9:43 pm, they close at 10pm and this hispanic lady told me we can’t come inside because they are closed.. I told her you guys close at 10pm and she just said “sorry”. Terrible service. Don’t list that you guys close at 10pm if you don’t. Made us walk all the way there for no reason. Total bs
- SDSheree DerrickOct 11, 20251.0They claim to open at 6 a.m., simply not true! Was there today at 6:30 a.m., it was completely dark. This is not the first time this has happened. Stop lying and change your hours to 7 a.m. Problem solved.
Frequently Asked Questions About McDonald's
What are the regular operating hours for the McDonald's at 1930 Monmouth Street, Newport, KY?
The McDonald's at 1930 Monmouth Street is open daily from 6:00 AM to 10:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 6:00 AM until midnight (12:00 AM).
Can I order McDonald's delivery from this location?
Yes, delivery is available with hours generally from 6:00 AM to 10:30 PM on most days, with a shorter time on Tuesday ending at 7:30 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order food using a mobile device for this McDonald's?
You can order via the McDonald's app available on iOS and Android, or use the quick order link online at https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customers.
Are there any nearby places where I can enjoy coffee before or after visiting McDonald's?
Yes, nearby you can find Biggby Coffee, which is a coffee shop and smoothie juice bar for additional beverage options.
If I'm getting my car serviced nearby, which auto-related businesses are close to McDonald's?
Nearby there are several automotive service places including Midas (automotive repair and tire services), Advance Auto Parts, and Precision TV & Electronics Service, which also offers automotive repair.
What shopping options are available close to McDonald's in Newport, KY?
Close by you can visit Newport Shopping Center for general shopping needs, Dollar General for discount goods and arts and crafts, as well as Northern KY Open Box Outlet for retail options.