Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,870 reviews
5 stars
543
4 stars
292
3 stars
368
2 stars
186
1 star
481
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Freshness
While some customers praised the freshness of the food, many others complained about receiving cold or improperly prepared items.
Staff Performance
Certain employees, particularly Gary, received high praise for their friendliness and helpfulness, contrasting with reports of unprofessional behavior from others.
Operational Issues
There were multiple complaints about the restaurant's operational hours, including being closed during posted hours and issues with order accuracy.
- LGLouis G5 days ago5.0Always friendly attendants at least through the drive-thru line... I always get the senior small black coffee- they offer a discount! I really appreciate this and I am loyal to this location because of their employees, their friendliness and the very gracious discount. I will tell you it's under $1! Thank you!
- TPThe Five Noobs PlayingJan 4, 20265.0Customer service was amazing. The person who’s working the window Sadira she was amazing as well. Her customer service was top-tier.
- AAachurch83Dec 30, 20251.0Ordered food through Uber eats. Ordered 3 cheeseburgers, 10 piece chicken nuggets, a big Mac meal and 2 frozen fantas. All I received was the fanta and none of the food.
- SSSamantha SiegelDec 23, 20255.0I'm convinced this is the best Mcdonald's around. Great food, they always get our order correct, and incredibly sweet people 99% of the time. The crown jewel of this location is Gary. As other reviews have mentioned, this guy rocks. Funny, super kind, and the kind of welcoming attitude you'd hope for from any restaurant.
- COCHARLIE “SANDYDOG_FPV” OTTENNov 23, 20255.0Its the best mcdonalds in northern ky the people listen amd actually care
Frequently Asked Questions About McDonald's
What are the regular operating hours for the McDonald's at 1930 Monmouth Street, Newport, KY?
The McDonald's at 1930 Monmouth Street is open daily from 6:00 AM to 10:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 6:00 AM until midnight (12:00 AM).
Can I order McDonald's delivery from this location?
Yes, delivery is available with hours generally from 6:00 AM to 10:30 PM on most days, with a shorter time on Tuesday ending at 7:30 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order food using a mobile device for this McDonald's?
You can order via the McDonald's app available on iOS and Android, or use the quick order link online at https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customers.
Are there any nearby places where I can enjoy coffee before or after visiting McDonald's?
Yes, nearby you can find Biggby Coffee, which is a coffee shop and smoothie juice bar for additional beverage options.
If I'm getting my car serviced nearby, which auto-related businesses are close to McDonald's?
Nearby there are several automotive service places including Midas (automotive repair and tire services), Advance Auto Parts, and Precision TV & Electronics Service, which also offers automotive repair.
What shopping options are available close to McDonald's in Newport, KY?
Close by you can visit Newport Shopping Center for general shopping needs, Dollar General for discount goods and arts and crafts, as well as Northern KY Open Box Outlet for retail options.