Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,705 reviews
5 stars
482
4 stars
283
3 stars
304
2 stars
186
1 star
450
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.
Order Accuracy
Many reviews indicated issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Feedback highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Management Issues
Several customers noted poor management and lack of effective leadership, contributing to the overall negative experience.
Staff Attitude
While some reviews praised friendly staff, many others reported poor service and a lack of care from employees.
- RBRonald BonczkowskiDec 28, 20251.0Their App you received points to received free food....throw the app away...I have over 50k points...it is a waste time
- MMMichael MarchDec 15, 20251.0Ive never seen a slower restaurant. Every time I come here it's a long wait. Pull around the side of the building. Wait some more.
- CAChandler AllenDec 13, 20251.0Spend 30 bucks. Big mack missing a patty and a part of a glove on my mc chicken. Avoid this place sucks.
- LMlatonya mccraryDec 8, 20255.0Best management ever and the restaurant is always clean and the food be fresh
- CJChristopher JonesDec 2, 20251.0They have went down hill so bad. When u order on doordash either they forget something like a whole meal or the food is cold. Management need to step it up and make sure that they r doing what is supposed to be done.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 121 Oakbrook Dr, Mount Washington, KY?
McDonald's is open daily from 5:00 AM to 2:00 AM, except on Sundays when it opens at 6:00 AM and closes at 2:00 AM.
Does McDonald's at this location have a drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 2:00 AM, except on Sundays when it opens at 6:00 AM.
During which hours is delivery available from McDonald's at Mount Washington?
Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
Can customers order McDonald's food using a mobile app?
Yes, customers can order using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Oakbrook Dr?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find AT&T Store near McDonald's at 121 Oakbrook Dr?
The AT&T Store is nearby and can be convenient for customers needing mobile phone accessories or services before or after their meal at McDonald's.
Are there other fast food options close to McDonald's at Mount Washington?
Yes, nearby fast food options include Domino's, Sonic, KFC, Taco Bell, and Wendy's, providing a variety of choices for customers in the area.
Is there a supermarket near McDonald's at Mount Washington where I can shop?
Yes, ValuMarket Supermarket is nearby and offers groceries and bakery items, useful for customers who want to combine shopping with dining at McDonald's.