Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with specific mentions of soggy fries and old burgers.
Staff Attitude
Feedback varied on staff demeanor, with some noting friendly service while others reported poor attitudes and lack of care from employees.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others pointed out issues.
ZS
Zach The Trash Panda Slayer
Oct 28, 2025
1.0
This location is absolutely awful! Zero improvement since we moved out of Mt. Washington in 2016! Just waited 10 minutes for a hashbrown 🤦
JD
Jordan Dennison
Oct 24, 2025
1.0
I have been to this McDonald's approximately three times and every time I come there I get parked for my order when they are not even busy they also pull their fries way too early and they are always soggy and cold I do not understand why this is the service that you all providing
AL
Alyssa Linker
Oct 21, 2025
1.0
They didn't give me the correct order
LE
Les Evans
Oct 20, 2025
1.0
I never get what I order in mt Washington. I believe it’s because I complained once before. Now it’s become a running joke. But, I can’t jump in my truck and zoom back up there every time my order’s wrong. If I have to come in and bag it? Why am I paying $9.00 for a Big Mac. There’s no sense in ordering breakfast and getting lunch. And, someone on the phone saying, “ come and get it.” I’m caring for the elderly. Bring it to me. I’ll give you the wrong address. Maybe you’ll come straight here!
What are the regular operating hours for McDonald's at 121 Oakbrook Dr, Mount Washington, KY?
McDonald's is open daily from 5:00 AM to 2:00 AM, except on Sundays when it opens at 6:00 AM and closes at 2:00 AM.
Does McDonald's at this location have a drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 2:00 AM, except on Sundays when it opens at 6:00 AM.
During which hours is delivery available from McDonald's at Mount Washington?
Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
Can customers order McDonald's food using a mobile app?
Yes, customers can order using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Oakbrook Dr?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find AT&T Store near McDonald's at 121 Oakbrook Dr?
The AT&T Store is nearby and can be convenient for customers needing mobile phone accessories or services before or after their meal at McDonald's.
Are there other fast food options close to McDonald's at Mount Washington?
Yes, nearby fast food options include Domino's, Sonic, KFC, Taco Bell, and Wendy's, providing a variety of choices for customers in the area.
Is there a supermarket near McDonald's at Mount Washington where I can shop?
Yes, ValuMarket Supermarket is nearby and offers groceries and bakery items, useful for customers who want to combine shopping with dining at McDonald's.