McDonald's

3.6
311 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
12 Interstate Hwy Trailer Park Rd 2, Morehead, KY
40351, United States

Hours

Reviews

3.6
311 reviews
5 stars
116
4 stars
71
3 stars
50
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall disorganization in fulfilling orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash cans.

Employee Behavior

Feedback included mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

The quality of food received mixed reviews, with some items being fresh and hot, while others were reported as cold or poorly prepared.
  • CP
    Chris Porter
    1 day ago
    1.0
    Pulled in and there was 1 car in the drive thru, Done a Mobile order pulled into spot 4 and waited at least 10 minutes and a car pulled into spot 5 in front of us and within 5 minutes they had their food so my wife went in and asked where our food was and they told her they were packed and they were working on it and didn’t know why the car after us got their food first. My wife told them there wasn’t anyone really there when we got there and it had been past the time given on the app. After about 20 minutes we finally get our food it was cold and the guy bringing it was awkward, he stared at us and never spoke. After getting the food there as no sauces or napkins in the bag so I had to walk in again and get sauces. 25 minutes to get fast food is totally ridiculous… 10/10 do not recommend this McDonald’s stay on 64 and go to Owingsville or Grayson!!!!
  • MA
    Michael Alsip
    Dec 26, 2025
    5.0
    Very good
  • FB
    Freddy Baldridge
    Dec 23, 2025
    3.0
    Wasn't much of a experience.
  • MS
    Mike Sexton
    Dec 23, 2025
    2.0
    Drove thru drive thru. Waited 15 minutes. Told the manager, said they were short workers. No big deal she acted like. Latte machine has been down a long time. Unfortunately, there are so few places in this town to eat at. So competition will not drive them to quality.
  • FT
    Frank Thomas
    Dec 7, 2025
    3.0
    Sausage gravy was like water other than that not bad

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Morehead, KY?

McDonald's in Morehead, KY is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the delivery hours for McDonald's in Morehead, KY?

Delivery service is available from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.