McDonald's

3.7
1174 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
402 Femingsburg Rd, Morehead, KY
40351, United States

Hours

Reviews

3.7
1,174 reviews
5 stars
457
4 stars
280
3 stars
218
2 stars
79
1 star
140

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Wait Times

Several reviews mentioned long wait times for food, both in-store and at the drive-thru.

Cleanliness

While some customers appreciated the cleanliness of the facility, others reported unsanitary conditions.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or improperly prepared items.
  • AH
    Azzie Hall
    4 days ago
    5.0
    It's a good place to eat and enjoy your time.
  • MM
    Michelle
    Nov 15, 2025
    1.0
    This place is bullcrap. I ordered my food at 1 pm ONLINE and got here around 1:25 and still my food wasn’t ready I received it around 1:40 finally but it does not take 40 minutes to make a sandwich and nuggets and fries
  • AA
    austin Alford
    Nov 13, 2025
    2.0
    Haven't got my order right in years.
  • BB
    BJ
    Nov 12, 2025
    1.0
    This place is messed up! I made an order at the kiosk last night. The place was busy so I waited in line for a kiosk probably 5 minutes. Made my order and payed for it. The kiosk didn’t give me a receipt but the payment obviously went through, because it said thank you for your purchase etc. I waited in line to pick up for at least 20 minutes and never did get my food. Finally a worker nicely came up to me and asked what I had ordered. I told her and she went off and talked to a manager or someone. Meanwhile I m sure I watched another worker take my order, or at least one with the same drinks ( latte and a frappe) out to someone waiting outside. The “manager” then came and asked me again what I had ordered and I told him. He then said “did you actually pay for it? “I tried to tell him I did but it was obvious he didn’t believe me. I waited some more but finally just left. Had to listen to my 2 year old cry because she didn’t have her chicken nuggets and French fries. There’s it her places to get food that will admit to making mistakes and will take some customer care/ wait times into consideration.
  • FC
    Fenton Courtney
    Nov 6, 2025
    4.0
    I stopped in for breakfast, the ol biscuits and gravy for Fert, and the biscuits weren't old, plenty of gravy, i have enjoyed at least 4 times from this place working in the area.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 402 Femingsburg Rd, Morehead, KY?

McDonald's at 402 Femingsburg Rd is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location has a drive-thru service that operates 24/7.