Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or poorly prepared food, with several instances of food poisoning mentioned.
Service Issues
Numerous reviews highlighted problems with order accuracy, long wait times, and unhelpful staff, leading to frustration among customers.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, trash, and unsanitary conditions in the play area.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
RT
Roger Turner
Nov 26, 2025
2.0
They don't how to make a is mocha latte coffee,and MacRib no BBQ sauce
JG
James Gray
Nov 25, 2025
4.0
Clean, play place, friendly staff, and reasonable prices. Love using the app. Food was okay the patties were pretty dry.
AM
Andrea Morris
Nov 5, 2025
2.0
The food tasted like old grease
MS
Michael Stewart
Nov 2, 2025
1.0
Literally never can get a $30 order of food correct. It shouldn’t take an extra walk inside to get what we ordered Every Single Time we come to this location. Each time I give it another chance it’s just the same.
DB
Daniel Brower
Oct 31, 2025
1.0
If you are a Door Dasher, DO NOT accept offers from here. It is the only McDonalds I have dealt with that has issues with their tablet. You will waste your time and money waiting for nothing.
What are the regular operating hours of McDonald's in Monticello, KY?
McDonald's in Monticello is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location have a drive-thru service?
Yes, the Monticello McDonald's drive-thru is open every day from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's in Monticello?
Delivery is available Monday through Wednesday and Sunday from 5:00 AM to 12:30 AM, Thursday from 5:00 AM to 4:00 AM, and Friday to Saturday from 4:01 AM to 4:00 AM.
What options are available for ordering food from this McDonald's?
You can order via the McDonald's App, online delivery through their website, or utilize curbside pickup service.
What payment methods does McDonald's in Monticello accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's Monticello located?
The restaurant is located at 1560 N Main St, Monticello, KY 42633, USA.
Are there any nearby gas stations to McDonald's Monticello?
Yes, Payless Gas and Shell gas stations are nearby, useful for refueling before or after your meal.
What other dining options are near McDonald's in Monticello?
Nearby dining includes Dairy Queen, Subway, Huddle House, Tasty little food, and In the Mix Monticello KY for varied meal choices.
What local services can I find near McDonald's Monticello?
Close services include Kidwell’s Barber Shop, Monticello Pet Clinic, and Sears Appliance Repair for personal care, pet needs, and appliance support.
Does McDonald's Monticello offer any rewards or mobile offers?
Yes, customers can earn points for free food through MyMcDonald's Rewards and take advantage of mobile offers via their app.