McDonald's

3.7
1329 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
902 US 68, Maysville, KY
41056, United States

Hours

Reviews

3.7
1,329 reviews
5 stars
532
4 stars
302
3 stars
235
2 stars
97
1 star
163

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and food not being prepared as requested.

Service Quality

Feedback indicates a mix of experiences with staff, ranging from friendly and efficient to rude and unhelpful.

Food Quality

Several reviews mentioned cold or poorly prepared food, while others praised the freshness and taste.

Cleanliness

There were complaints about cleanliness, particularly regarding dirty tables and flies in the dining area.

Wait Times

Customers frequently noted long wait times, both in the drive-thru and inside the restaurant.
  • MD
    Meggie Dixon
    4 days ago
    1.0
    I ordered something through the drive thru and we checked the bag and of course we are missing something so I go inside the building and I’m waiting for more than 30 mins and the manager is not even paying attention or acknowledging me or other people at the counter so this place sucks and their service stinks and the manager had a pissed off attitude when all I needed was something that was missing from my bag when I ordered. Screw this place
  • JB
    John Buckler
    Nov 10, 2025
    1.0
    I have order multiple times here, the food is either really old, completely wrong, cold, or all the above. The managers obviously don’t care and I absolutely hate this McDonald’s, worse one I’ve been to out of all of them. Step it up.
  • AE
    Andrew Elliott
    Oct 28, 2025
    1.0
    I came in today around lunch change-over and was really disappointed. All I ordered was nuggets and fries, I asked for the fries to be cooked to order (fresh) and the nuggets well done, I have come to this location 4 previous times and ordered nuggets well done and not a SINGLE time have they done it right, including today 😂 I had to ask for them to be redone and my fries were cold. The manager was rude at first. I had some woman who worked there walk behind the counter without uniform to tell everyone to remake it properly and then harass me for asking for my food to be remade. The fries came out warm the second time but had no salt and this is what the nuggets look like. Wouldn’t recommend this place with how the staff represents themself and is blatantly disrespectful
  • SH
    Sherry Hayslip
    Oct 14, 2025
    2.0
    We went on a Sunday around 4:30pm. Flies were really bad throughout the whole place. Tables were dirty and the floors. Ordered tableside service and sat waiting for it for 20 minutes before I realized it had been sitting on the counter with flies swarming it along with several other orders. It looked like at least 10 people walking around behind the counter and none of the customers could catch their attention so they were fingering through all the food sitting on the counter looking for their order. Don't know if this happens regularly or I just came on a bad day.
  • RS
    Ronan Swim
    Oct 14, 2025
    5.0
    this mcdonalds is exquisite i dont really know anything about this place i just got breakfast here once and it was fine

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Maysville, KY?

McDonald's in Maysville, KY is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sundays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:30 AM to 11:00 PM on Sunday.