McDonald's

3.5
724 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
129 N Main St, Marion, KY
42064, United States

Hours

Reviews

3.5
724 reviews
5 stars
237
4 stars
154
3 stars
160
2 stars
50
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Quality

Numerous reviews highlighted rude and unhelpful staff, contributing to a negative dining experience.

Wait Times

Customers consistently mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

While some reviews praised cleanliness, others noted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Food Quality

Feedback on food quality was mixed, with several customers complaining about cold or old food, while a few mentioned fresh and hot meals.
  • CM
    Christie Martin
    Oct 8, 2025
    1.0
    I've ordered food from McDonald's in Marion Kentucky before for many years and they been doing good but know for last two or three months they've been given me the wrong order when I go and order food from a restaurant I want what I ordered not something you want me to it please do your job right or I and some other people said we will never go back to McDonald's and I know other people feel the same way as us
  • AO
    Anja OBrien
    Sep 6, 2025
    5.0
    Clean and friend staff
  • DD
    David
    Aug 23, 2025
    1.0
    Last 2 times I went there.Bad service.I ordered a large fry last time.I went and it was halfway full i should have complained but didn't it was still good but they were rude so Im never going there again 2 strikes they out
  • CN
    C N
    Aug 4, 2025
    5.0
    Thank you Melanie, great service, very helpful you are the best
  • TT
    T
    Jul 23, 2025
    3.0
    Wow September 11th 2025 was a horrible experience there! We waited over 20 minutes for our food and I had to go in and get it. It was a absolute mess. I've never seen this McDonald's in this shape ever. Food was wrong they were not even busy At all. Mgr was acting very strange and couldn't remember how to count the money. I know Trudy Jones would have never let this place go like this ever.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Marion, KY?

McDonald's in Marion, KY is open daily from 4:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:00 AM to 11:00 PM.