Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,398 reviews
5 stars
479
4 stars
300
3 stars
277
2 stars
130
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant and bathrooms, with some customers expressing concern over hygiene.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were criticized for rudeness and lack of attention to customer needs.
- RMRichard MaywaldDec 25, 20251.0Order was wrong. Food was just ok
- MMMelanie MullinsDec 16, 20255.0The manager of the Rudy Dr McDonalds was awesome and respectful as well as the team members!
- SNSnzzy ninjaDec 14, 20251.0Bad service, dirty, don't go to this McDonald's
- AMAngel McbrideDec 9, 20252.0They had us pull forward to wait for our food then when we got it it was cold cold
- JBJoyce BoggessDec 3, 20251.0will never come here again it was freezing inside there was 3 babies running and playing i guess while there mom was working got waited on as soon as we got there but waited over 30 minutes for 3 meals
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 40 Ruby Drive in Madisonville, KY?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM or later on weekends. You can order online at https://mcdonalds.order.online/business/-5579.
Is there a drive-thru service at this McDonald's, and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM, closing at midnight Sunday to Thursday and at 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food ahead of time using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android or at https://mcdonalds.smart.link/mjuu1ggdi for quick ordering.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What types of services and amenities does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which popular entertainment venue is located near this McDonald's?
Capitol Theaters, a cinema, is located nearby, making it convenient to enjoy a movie before or after your meal.
What other dining options are close to this McDonald's?
Nearby dining options include Denny's, Popeyes® Louisiana Kitchen, Godfather's Pizza, Taco Bell, Subway, Wendy's, Rally's, and Long John Silver's.
Are there any nearby transportation services to assist customers visiting McDonald's?
Yes, Blue Dot Cab Company provides taxi services nearby, helping customers get to and from McDonald's easily.