Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with cold, poorly prepared, or unsanitary food, including hair in burgers and undercooked items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with customers frequently having to wait long periods for their orders.
Customer Service
Several customers expressed dissatisfaction with rude or unhelpful staff, particularly during busy times, leading to a negative dining experience.
Cleanliness
Multiple reviews mentioned dirty dining areas and restrooms, contributing to an overall poor impression of the establishment.
Order Accuracy
Customers frequently reported incorrect orders, leading to frustration and dissatisfaction with their experiences.
MC
Morgan Colyer
6 days ago
5.0
Clean spot. Stopped in to use the restroom and grab a quick bite. Now we all know it’s McDonald’s and you never know what you’ll get in the bag. I ordered 2 burritos for breakfast. I’ve loved these things since 1994. Anyway they were short. The flour tortillas were now crunchy tacos.
SH
Shannon Hooper
Dec 30, 2025
4.0
I just love their frappe's 💕
LK
LunaFrost Kissthis
Dec 29, 2025
2.0
Don't use the app
JB
Jerry Bywater
Dec 15, 2025
1.0
Cold food that we had to wait to get
PJ
Paul Harvey Jr
Nov 21, 2025
1.0
Tired of caring more about drive through times than taking care of the customer