Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,001 reviews
5 stars
356
4 stars
185
3 stars
172
2 stars
89
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to an overall poor impression.
Customer Experience
Many reviews mentioned long wait times and poor handling of customer complaints, suggesting a need for improved service efficiency.
Food Quality
Customers expressed dissatisfaction with food quality, including stale items and incorrect preparation, impacting their overall satisfaction.
- DPDenica PattonNov 14, 20251.0Rude as hell for no reason at all
- DCDrew CauleyNov 1, 20251.0Can’t make a DoorDash order even close to correct, not to mention cold fries, 2 times now, never would go here again
- MGMLK GangOct 31, 20251.0Slowest and rudest service I’ve had in a long time , normally don’t leave reviews but the guy taking orders could’ve really had me come inside and do something, disrespectful with a bad ass attitude
- CCChillyOct 9, 20251.0Went and had breakfast this morning, its all I ate today. Now Im too sick to eat dinner, thanks for giving me food poisoning yall.
- GAGregory ArnoldSep 21, 20251.0Breakfast order was received as both hash browns burnt beyond recognition, the egg bacon cheese biscuit had no bacon and the egg sausage cheese McGriddle had no egg. On the bright side, other than the cups being sticky, the orange juice was indeed orange juice. Understand it was near the end of the breakfast hours but still
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9901 Ormsby Station Road?
McDonald's at 9901 Ormsby Station Road is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to midnight with options like curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 9901 Ormsby Station Road has a drive-thru open daily from 5:00 AM to midnight.
Where can I place an order for pickup or delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android for easy ordering and pickup.
What payment methods are accepted at this McDonald's?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or loyalty program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some nearby restaurants where I can dine after visiting McDonald's?
Nearby you can visit Guaca Mole and Tres Amigos Of Louisville, both Mexican restaurants, for a different dining experience after your visit.
Are there nearby transit or rental options near McDonald's at 9901 Ormsby Station Road?
Yes, Redbox rental kiosks are nearby, offering entertainment options you can enjoy before or after your meal.
What financial services are close to McDonald's for customer convenience?
Monticello Banking Company, Fifth Third Bank, and Western Union are nearby for your banking and money transfer needs.
Can customers find WiFi and mobile ordering services at this McDonald's?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services for customer convenience.