Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Mixed reviews on food quality; some enjoyed the fish while others found it greasy or poorly prepared.
Customer Service
Customer service is inconsistent, with reports of rudeness and unprofessional behavior from staff.
Order Accuracy
Frequent issues with missing items and incorrect orders, leading to customer frustration.
Cleanliness
Concerns about cleanliness in the restaurant and food handling practices.
Operational Issues
Reports of the restaurant closing early, being short-staffed, and long wait times.
BS
Brian S
6 days ago
5.0
Food was delicious despite waiting a few minutes longer than expected.
DG
Dea Grinter
Nov 11, 2025
5.0
Was hot and delicious
KD
Kathy Diop
Nov 10, 2025
1.0
My fish was so so salty and hard the crew on 11/10/25 1230pm needs to be more professional and stop doing food any kind of way . They need to be frie they make long John silver's I will not ever go back and I'm going to tell family to friends an more. So so unprofessional
LH
Leah Hardin
Oct 31, 2025
5.0
FRI- 10/31/25.I ALMOST 4GOT, BUT I SD I WOULD LEAVE A REVIEW!! THE MNGR- CHEP PENN WZ PHENOMENOL!! HE WZ VERY PROFESSIONAL & THE SERVICE CAN "NOT" BE BEAT! IK ALOT OF PPL DONT GET THE CREDIT THEY DESERVE! I HAD 2 GIVE MY 2CENTS & RECCOMMEND THAT HE GETS A RAISE. OF ONLY ALL MNGRS/SUPVRS. SHOWED THE CUSTOMER SERVICE SKILLS HE DID 2NITE! GREAT JOB😉
CB
Carla Brockman
Oct 14, 2025
2.0
I could not find the Fern Creek Long John Silvers online. When ordering, I asked for extra Tarter Sauce & they repeated it like 4 times as it they had never heard of it. No extra crumbles. No fork or spoon included with which to eat the slaw & no napkins. Very poor service & they were not even busy.
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order food online and pick it up at Long John Silver's?
Yes, you can order online and pick up in store at participating Long John Silver's locations. Find your local restaurant on their website.
What are the typical hours of operation for Long John Silver's in Louisville, KY?
Long John Silver's in Louisville is generally open daily from 10:45 AM to 9:00 PM, but hours may vary by location.
Does Long John Silver's offer delivery service?
Yes, some Long John Silver's locations offer delivery through DoorDash, Uber Eats, or Grubhub.
What payment options are available at Long John Silver's?
Long John Silver's accepts major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards. Cash is not required.
Does Long John Silver's have seating and is it accessible?
Yes, Long John Silver's offers seating with wheelchair accessible entrances, parking, seating, and restrooms. They also have high chairs and welcome families and children.
Are there any discounts available at Long John Silver's?
Yes, by downloading the Long John Silver's app and joining the Seacret Society Rewards, customers can access discounts, offers, and earn rewards.
What nearby dining options are close to Long John Silver's at 5447 New Cut Road?
Nearby dining options include Subway for sandwiches, Garcias Tacos food truck for Mexican cuisine, KFC for chicken, and Carali's Rotisserie Chicken, providing a variety of fast food choices.
What automotive services are located near Long John Silver's to help if I need car maintenance before or after dining?
Nearby automotive services include Advance Auto Parts for parts and accessories, Strickland Brothers 10 Minute Oil Change for quick oil changes, and Speedway gas stations for fuel and convenience needs.
Are there any local services near Long John Silver's that could assist with financial or personal needs?
Yes, nearby services include Carol's Tax & Bookkeeping Service for accounting, Peaceful Solutions Counseling for mental health support, and Western Union for money transfer services.