Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
806 reviews
5 stars
324
4 stars
180
3 stars
152
2 stars
49
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with reports of both friendly and rude staff, as well as issues with order accuracy.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked, or stale items, while some customers praised the freshness of their meals.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Cleanliness
Some reviews highlighted cleanliness and a pleasant dining environment, while others noted unsanitary conditions.
- ECElijah or Felicia CrankDec 4, 20255.0Good customer service and really helpful and food was good..
- MTMichael TiptonNov 6, 20252.0Very rude employee handing customer food in drive through. Burgers where undercooked & soggy fries
- WSWilliam ShortOct 24, 20251.0Waited 20 minutes + in parked spot for on line order, then it was missing part of it and the order was wrong. Then waited for them to fix it and it was wrong. Walked in to get it right, then they tried to give me someone else's order. 35 minutes now, still waiting.
- AAAustinOct 20, 20253.0Food is good but it depends on who makes it the other day I've ordered the mcrispy strips they were good but the next day I went there in they were hard in rubbery do better
- EIEugene R. Colvin IISep 26, 20251.0Ordered fillet fish combo, she handed me a bag of food, I asked for my drink, she said I didn't order one, I'm like yes I did, I told her what I ordered, I finally looked in the bag to find four double cheeseburgers, not my order, she said go back around and order again 🙄🤔😡 I left never to return!🤷
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Louisa, KY?
McDonald's in Louisa, KY is open daily from 4:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 4:00 AM until midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery daily from 4:30 AM to 10:45 PM on Monday and from 5:00 AM to 10:45 PM the rest of the week, except Fridays and Saturdays until 11:45 PM.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android devices.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
This McDonald's offers drive-thru, gift cards, mobile offers, mobile ordering, and WiFi services.
Where is this McDonald's located?
It is located at 18199 Old US 23, Louisa, KY 41230, USA.
What nearby restaurants can I visit around McDonald's in Louisa, KY?
Nearby restaurants include Taco Bell, Pizza Hut, Baskin-Robbins, Wendy's, and Hardee's, offering a variety of fast food and dining options.
Are there any nearby attractions or points of interest close to this McDonald's?
Yes, close by is the U.S. 23 Country Music Highway, a notable music venue and travel spot that you might enjoy visiting.
What useful nearby facilities can customers find near McDonald's Louisa?
Nearby you can find Exxon gas stations, grocery stores such as Save A Lot and Dollar Tree, and lodging options like Super 8 by Wyndham Louisa and Best Western Plus Louisa.