Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
740 reviews
5 stars
298
4 stars
189
3 stars
142
2 stars
41
1 star
70
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor communication.
Food Quality
Food quality was inconsistent, with some enjoying hot and fresh meals, while others received cold or poorly prepared items.
Speed of Service
Drive-thru service was frequently noted as fast, but some customers experienced long wait times.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect of the restaurant.
- DCDavid Childers2 days ago3.0It's all junk food. Any fast food restaurant. The service was good.
- JWjames waters6 days ago5.0Fresh, hot fóod. Friendly workers.
- DDDavidNov 2, 20251.0Every time I eat here I have to bring the same breakfast sandwich to them on some occasions once but one time I had to three times
- MSMelissa SAug 30, 20254.0One of my best McDonald's experiences. The food was hot, crispy fries, burger cooked to perfection, most McDonald's never give enough onions, this one gave me a good amount. The burger was hot and fully cooked. The employees had the cutest Kentucky twang drawl that I've ever heard.
- EMErin McCrawAug 24, 20251.0The order was wrong. It was clearly on the receipt. Customer service was absolutely terrible. Very rude!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Jackson, KY?
McDonald's in Jackson, KY is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are McDonald's delivery hours in Jackson, KY?
Delivery is available from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sunday.
Can I order McDonald's food online from this location?
Yes, you can order online at McDonald's delivery site here: https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services offered include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and Wi-Fi.
Is McDonald's located near any grocery stores for convenient shopping?
Yes, McDonald's is near Jackson IGA and VIP Fuels, which are grocery stores where customers can shop before or after dining.
Are there any parks or recreational areas close to McDonald's?
Douthitt Park is nearby, offering a place to relax or exercise before or after your meal at McDonald's.
What gas stations are near McDonald's in Jackson, KY?
Nearby gas stations include VIP Fuels and Marathon Gas, convenient for customers stopping by for fuel and food.
Where is McDonald's located in Jackson, Kentucky?
McDonald's is located at 931 KY Hwy 15 N, Jackson, KY 41339, USA.