McDonald's

Reviews

• JB

  Jamie Bitter

  Jan 4, 2026
  1.0
  The worst McDonald's. Waited 35 minutes for 2 combos. .The employees are back there playing games . I will not come here again .
• SH

  Shaniquiwa Howard

  Dec 28, 2025
  1.0
  Ordering through the Drive Thru was the WORST experience. We were cut off every few words and then told to repeat. Drinks not available, etc. Every sandwich we ordered was wrong. Then all of our drinks were flat. Went inside to fix the order and get new drinks. All of the drinks were bad. I trashed the cups and came back to the car. My husband has been inside waiting for the food to be fixed for 20 minutes.(still inside) By the time he gets back he wont even eat the fries. Every car parked is complaining about food and going back inside. The white truck we pulled in beside of is still waiting on his Mobile Order. 1 star is way more than this place deserves.
• KT

  Kimberly Trillano

  Dec 5, 2025
  1.0
  Don’t come here often but each time I do they never fail to ALWAYS provide the wrong order. Staff lacks training and they don’t check their work. I understand it’s busy working in fast food but train your staff to follow orders correctly or at least to double check the order or hire staff that is diligent in working hard and proving it in their service.
• TA

  T A

  Dec 5, 2025
  1.0
  Went inside to order, the drive thru line seemed long. Waited 50 minutes for a 10 piece nugget. All of the focus was on the drive thru. Several other people inside waited as long, and others were asking for refunds. We were told the drive thru is timed so they are trying to keep them moving. Unreal..
• MG

  Mia Gillespie

  Dec 4, 2025
  1.0
  I ordered my Mobil order about 15 min before I left the house to pick it up. I live only 1.5 miles from the independence location. As I got closer the app notified me that the store was working on my order. I selected spot 4 when I arrived and waited over 10 min. I watched more than 20 cars go through the drive throughs. My app time stamped the receipt at 1:53 (10 min after I arrived and said I was there) and then my bank app chimed and the payment went through. So I thought ok sweet, theyre coming out. Waited until 2:02 and finally went inside to ask. The whole purpose for my mobile order and curbside was because I have three sick kids including my four month old who at that point had already been screaming for 10 of those min. Went inside and asked if they had my order. They said they were just then working on it so I went back to the car. I waited almost 10 more min and the lady just laughed and said oh sorry. Because when she got to my car I had the back door open and was trying to console my screaming newborn. Didnt offer any refund or sincere apology. I had 5 drinks and they didnt even bring a drink carrier. When I arrived home (1.5 miles later) the food was already cold. The whole experience was very very frustrating. To see so many people in line getting instant service and I was trying to be proactive by ordering ahead and had to wait nearly 30 min is unacceptable.

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