McDonald's

3.2
1204 reviews
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Business Details

2088 Declaration Dr, Independence, KY
41051, United States
(859) 363-0500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2088 Declaration Dr, Independence, KY
41051, United States

Hours

Reviews

3.2
1,204 reviews
5 stars
346
4 stars
247
3 stars
196
2 stars
125
1 star
290

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to frustration.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Attitude

While some customers praised the friendliness of the staff, others noted rude behavior and lack of professionalism from employees.

Food Quality

Several reviews mentioned issues with food quality, including cold or poorly prepared items, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management and staff training, indicating a need for better oversight and organization.
  • MW
    matthew wheeler
    3 days ago
    1.0
    Groen family should take more pride in their crew members at this establishment. Terrible service and terrible managers.
  • SW
    Shannon Weishaupt
    Nov 15, 2025
    1.0
    The meal was quite enjoyable, but we found the service to be somewhat unsatisfactory. We were charged for two hash browns, yet we only received one. Despite arriving early and the establishment not being particularly busy, we were pressed for time and unable to return to address the issue. We were simply quite disappointed with the experience. Pay attention to what needs to go in the bags. Simple mathematics!
  • RS
    Roman Spenneberg
    Nov 10, 2025
    2.0
    Paid $17 for food and only got half the items and when asked for sweet and sour sauce they gave us none.
  • NN
    Nancy
    Oct 25, 2025
    1.0
    Last night and today, I ordered ice tea and other items without receiving a Monopoly sticker on my cups. I suggest discontinuing the game's advertisement if the necessary pieces are not available. The promotion is a key reason I buy these items, hoping to play the game. However, I consistently receive incorrect orders, and the drive-thru staff are extremely rude at times…
  • JJ
    Jordan
    Oct 23, 2025
    1.0
    Went through the drivethru and got a double quarter which was raw in the middle. Also asked for chickens plain and they came with everything the label on them even said plain too. I would suggest going anywhere else.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2088 Declaration Dr, Independence, KY?

Delivery is available Monday to Thursday from 5:00 AM to 9:59 PM, Friday from 5:00 AM to 11:59 PM, Saturday all day, and Sunday from 12:00 AM to 9:59 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates Monday through Thursday from 5:00 AM to midnight, Friday and Saturday 24 hours, and Sunday from 5:00 AM to midnight.