McDonald's

3.1
940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
679 S College St, Harrodsburg, KY
40330, United States

Hours

Reviews

3.1
940 reviews
5 stars
235
4 stars
173
3 stars
191
2 stars
118
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and frequent order inaccuracies.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and food preparation areas.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about incorrect orders and food not being fresh.

Management Issues

Customers expressed concerns about disorganized management and a lack of professionalism among staff.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their kindness and noted that the coffee and certain menu items were enjoyable.
  • MW
    Marcia Weiser
    Nov 14, 2025
    1.0
    There are 2 drive through lanes and both were open. I chose 2. More than 10 cars passed me up from lane 1 before I could even place my order. The girl on the speaker kept telling me to "wait". I ordered the "value meal" and instead of $5, it came to $10, even though I explicitly asked EACH TIME "will this be an extra charge". When I asked WHY my meal was double the amount, once again she did not respond - more silence and more wasted time............. My order time was over 20 minutes with only 3 cars in front of me (but 10+ cars placed their orders and picked them up from lane #1!). Apparently MY ordering girl was assisting the people in lane 1, which the manager stated was how it was and would continue to be. She told me this when I went in to speak to her. The manager would not give me her name but she had tattoos on her hands and kinky black hair tied in the back of her head. She could have cared less and told me to call the "corporate phone number" on the door as she pointed me to the door. I did call and no one answered. Tried another 30 minutes to call another McDonald's number online for customer service and a rep named "Shy" from another country AGAIN could have cared less. Asked for her manager and she put me on hold for over 5 minutes and said she was not transferring me. HORRIBLE EXPERIENCE AND NO FOOD - not that your food is any good anymore.
  • TF
    Turd Furgesson
    Nov 6, 2025
    1.0
    Made a small order in drive thru, 2 burgers, qp and fries and a happy meal. Get home and the happy meal box literally only has fries and a toy in it. So i call them to tell them about it and the woman who answered the phone laughed, then said “sorry we are training new people” all while still laughing and by end of the call she’s practically rolling in damn floor like my kid not having something to eat for lunch that he wanted is the funniest shit she ever heard.
  • DW
    Deryck Wilhite
    Oct 25, 2025
    1.0
    I’m surprised this place is still open. Every order needs to be checked for accuracy, get pulled forward in the drive-thru and be forgotten. Blood pressure rises every time I ride past this place.
  • JW
    Jessy White
    Oct 12, 2025
    2.0
    Place is beyond dirty. All tables in store were dirty, floors are not kept up, bathroom soap does not work, and had to ask to lean table to sit down. It is hard to see but thia place has atleast 20 flies i. The eatting area.
  • BW
    Bobby Wilson
    Oct 8, 2025
    1.0
    Got two chocolate shakes in drive thru sat in line for 10 minutes shakes was melted told girl at the window and she just shut the window in my face will never be back there again someone needs to give that kid some education on manners

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Harrodsburg, KY?

McDonald's in Harrodsburg, KY is open daily from 5:00 AM to 11:00 PM on weekdays and 6:00 AM to 11:00 PM on weekends.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's Harrodsburg offers a drive-thru service with extended hours from 5:00 AM to 11:00 PM on most days, and until midnight on Thursday, Friday, and Saturday.