Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
611 reviews
5 stars
220
4 stars
135
3 stars
118
2 stars
61
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, such as missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, undercooked food, and overall inconsistency.
Management Concerns
Several reviews pointed to poor management and lack of organization, contributing to a chaotic dining experience.
Mixed Experiences
While some customers had positive experiences, including friendly staff and good food, these were overshadowed by the negative feedback.
- DPDexter PaceAug 21, 20251.0Had the worst experience ever here first the mix girl with glasses gave us nothing but attitude when taking our order then she gave us the wrong order and when we told her it was wrong she told us it's not her problem and when we ask for the manager she just laughed and went back to the back never going here again
- DYDebra YontsJul 4, 20251.0Very slow and almost incompetent employees. We were charged for a drink we didn't order waited well over 20 minutes for a sweet tea and mocha frappe. Manager on duty was clueless.
- NYNathaniel YontsJun 14, 20251.0The most incompetent McDonald's I've been to. 15 min wait , inside for a bottle of water. Drive thru was not moving, inside was clear, why was there a wait, poor management. June 14th 1:45pm
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Harlan, KY?
McDonald's in Harlan, KY is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-thru at this McDonald's available?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery service, and what are its delivery hours?
Yes, delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
What payment methods are accepted at McDonald's in Harlan?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food via an app or online?
Yes, you can order via the McDonald's App available on iOS and Android, or use the online order link provided by the restaurant.
Does McDonald's in Harlan offer curbside pickup services?
Yes, curbside pickup is offered at this location for your convenience.
What services and amenities does this McDonald's provide?
Services include drive-thru, gift cards, mobile offers, mobile ordering, and free WiFi for customers.
What nearby attractions might be of interest to McDonald's customers in Harlan?
Customers might enjoy visiting Martins Fork Lake, a local lake and beach area, which is nearby and great for outdoor activities before or after their meal.
Are there other fast food or dining options close to McDonald's in Harlan?
Yes, nearby fast food and dining options include Rax Roast Beef and Wendy's, giving customers variety in meal choices in the area.
What nearby stores or facilities can customers visit along with McDonald's?
Nearby stores include Walmart Harlan for shopping and the Walmart Photo Center for photography services, making it convenient if you want to combine errands with your meal stop.