McDonald's

3.4
898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1116 Old Hwy 60, Hardinsburg, KY
40143, United States

Hours

Reviews

3.4
898 reviews
5 stars
289
4 stars
188
3 stars
193
2 stars
73
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and inconsistent freshness.

Cleanliness

Several customers noted cleanliness issues in the dining area and concerns about unsanitary conditions.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported negative interactions, indicating inconsistency in service.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.
  • JC
    James Combs
    Nov 15, 2025
    1.0
    They can't get your order right if they wanted to 3 out every 4 times I go it's wrong
  • DS
    Dwayne Simpson
    Oct 31, 2025
    3.0
    Always messes up orders
  • TT
    Tamara
    Oct 24, 2025
    5.0
    Hardinsburg McDs has the friendliest staff, and the food was great!
  • ST
    Sharon Triplett
    Oct 21, 2025
    1.0
    They forgot my hash browns in my Door Dash order. I don't have a way to get to the store to be present when your DM comes in to refund my hash browns to my debit card. Why is there not a way to handle this through the app?
  • HK
    Heaven Kellems
    Sep 28, 2025
    1.0
    Terrible! Went inside and noticed a filthy lobby. Then the lady that took our order was rude. They were out of order giving people food who just ordered and not people who had been waiting. There was nobody at the register. Workers kept going in and out. The lady that took our order took our food outside when there was nobody there she seemed confused and stayed out there until another worker came to help her. When we got to the car 4 people went in to complain about their order being wrong. Then we had to. Honestly they need better and strict management.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Hardinsburg, KY?

McDonald's in Hardinsburg, KY is open from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

Does McDonald's offer drive-thru service and what are the hours?

Yes, McDonald's offers drive-thru service from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.